Why is my battery running out while shutting down?

[mich7]

Battery ran out while shutting down

Hello,

The battery ran out when it was shutting itself down at 2% (it was turned off in about 4 seconds, i guess that's really early)
Can that damage the hardware and/or software?

 

[gpobernardo]

Re: Battery ran out while shutting down

Hello,

The battery ran out when it was shutting itself down at 2% (it was turned off in about 4 seconds, i guess that's really early)
Can that damage the hardware and/or software?

What device are you referring to?

 

[mich7]

Re: Battery ran out while shutting down

Oh, sorry I forgot to mention that, lumia 735

 

[gpobernardo]

Re: Battery ran out while shutting down

Oh, sorry I forgot to mention that, lumia 735

No problem.:wink:
Since your phone has a solid-state "hard drive", you can be assured that your hardware would not be damaged by the sudden shut down. If you were running an app when the phone "died", however, there is a very small chance that the app might encounter some errors (I encountered a few already in a similar scenario), but it wouldn't do much harm, too - at the most all you need to do is reinstall the app.

Also, you may not worry too much about damaging your battery as long as you DON'T turn it on again WITHOUT charging it FIRST or plugging your phone into a charger to prevent completely draining your battery - fully draining lithium-based batteries can damage them so I'd be careful about that.

 

[mich7]

Re: Battery ran out while shutting down

Thank you! Microsoft should really opt for a shut down on 5%