It's July. Windows Phone 8 came out in November of last year. This should be a top priority but it is still not fixed. I do not understand this.
Whenever I sync music from my Windows 8 computer to my WP8 (Lumia 920) and try to play a song, I get the dreaded "We are unable to confirm the media usage rights for this content" error message. This is on every song. I have already notified Windows Phone twitter support, Microsoft chat specialists, etc. They all basically give me the same response eventually that this is a "known issue" and there is no known solution yet. That has been the official response since November.
Now, here's where it gets weird. At first, all synced subscription music wouldn't play at all. Then, an update came back in January (maybe February?) and the subscription music worked, but not at first. Whenever I would try to play a song, it would give me the error code listed above. But if I tried again, then it would play and would play every time from then on out. Well that lasted for a couple months, but now, any new subscription content synced will not play at all and gives the above error code every time.
How is it that the old synced subscription content plays, but anything new I sync does not? Oh, and don't tell me to hard reset my phone. I have been through 3 Lumia 920's and 6 hard resets in the past week. At first, all synced subscription music played after the second try like I said above. But now, if I didn't cycle the song to remove the error code, or if I add any new subscription music, it's back to it's old error code ways every time. I am blown away at how much of a colossal mess Xbox Music is on the WP8.
Whenever I sync music from my Windows 8 computer to my WP8 (Lumia 920) and try to play a song, I get the dreaded "We are unable to confirm the media usage rights for this content" error message. This is on every song. I have already notified Windows Phone twitter support, Microsoft chat specialists, etc. They all basically give me the same response eventually that this is a "known issue" and there is no known solution yet. That has been the official response since November.
Now, here's where it gets weird. At first, all synced subscription music wouldn't play at all. Then, an update came back in January (maybe February?) and the subscription music worked, but not at first. Whenever I would try to play a song, it would give me the error code listed above. But if I tried again, then it would play and would play every time from then on out. Well that lasted for a couple months, but now, any new subscription content synced will not play at all and gives the above error code every time.
How is it that the old synced subscription content plays, but anything new I sync does not? Oh, and don't tell me to hard reset my phone. I have been through 3 Lumia 920's and 6 hard resets in the past week. At first, all synced subscription music played after the second try like I said above. But now, if I didn't cycle the song to remove the error code, or if I add any new subscription music, it's back to it's old error code ways every time. I am blown away at how much of a colossal mess Xbox Music is on the WP8.
Facebook
Twitter
Instagram