Why won't my Lumia 930 back up to OneDrive?

[Windows Central Question]

Lumia 930 wont back up to onedrive

Sine I have had my 930 - 2014 i have backed up but never checked one drive.
I have now a new phone 950xl and went to restore a backup from my old one.
nut there is nothing there. One drive has only got my previous data from my nokia phone before the 930.
Help please

 

[Maurizio Troso]

Re: Lumia 930 wont back up to onedrive

Sine I have had my 930 - 2014 i have backed up but never checked one drive.
I have now a new phone 950xl and went to restore a backup from my old one.
nut there is nothing there. One drive has only got my previous data from my nokia phone before the 930.
Help please

When you started your 950 for the first time, do you use your 930 backup for restoring settings?
If yes, maybe your 950 took the 930 name in Settings, so it backups again with old name (I noticed it when I upgraded from 520 to 650 with account backup restore).
Open Settings, info and check what name got your Phone

 

[karen yesterdays]

Thanks for your reply.

I have just checked and both phones have different names.