Why won't my Surface 2 RT read my Lumia Icon?

[Jacob Noon]

Surface 2 RT Won't read my Lumia Icon

Every time I connect my Lumia Icon, it says that it won't recognize the last USB device that was connected. Any ideas?

 

[Ed Boland]

Re: Surface 2 RT Won't read my Lumia Icon

Every time I connect my Lumia Icon, it says that it won't recognize the last USB device that was connected. Any ideas?

Windows RT can't install the drivers for the phone because the driver installation is an x86 application. You're only limited to the basic drivers for the USB port (thumbdrive storage, input peripheral devices etc)

Remember, RT only allows installation of apps from the store. Other than that, you're limited to the drivers that shipped with the Surface 2. (and anything added by subsequent updates though Windows Update).

 

[Jacob Noon]

What I don't understand is that it recognizes the printer when I connect it but not a mobile phone?

 

[Microsoftjunkie]

Re: Surface 2 RT Won't read my Lumia Icon

You need to download "Windows Phone" from the marketplace.

 

[Jacob Noon]

Re: Surface 2 RT Won't read my Lumia Icon

I have that and it doesn't recognize on the app that the phone is connected. I'm even using an OEM charger too.

 

[bdball]

Re: Surface 2 RT Won't read my Lumia Icon

Have you tried rebooting the Surface? I don't have any issues connecting my Lumia 928 to the Surface using the Windows Phone App for Surface. Occasionally though I do have to reboot the Surface to get it to work properly.