WiFi and Bluetooth issue in Lumia 950

[Darshak Parmar]

Hi Guys,
I have recently purchased Lumia 950 (I have been using Lumia 925 since more than two years) and it has been two days since I have been playing with it. I noticed a strange issue that if I leave Bluetooth on, the phone stops connecting to known WiFi network. I just want to check if anyone else has faced the same issue and is there a fix to it?

 

[Z80_Man]

Hi !

This has been discussed here (on the XL, but they both have the same problem anyway) :

http://forums.windowscentral.com/microsoft-lumia-950-xl/412976-2.htm#post3471781

But I don't feel like answers are satisfactory...

 

[RWD]

So at the moment no one has a solution. My 950 loses internet via WiFi all the time. It'll connect at first, but it seems if it switches between access points or loses and reconnects to the router it will not regain the internet connection even if WiFi reconnects. Sometimes I have to reboot to get it back, especially where there is a login page. For a supposedly flagship phone this is rubbish. My 1520 on w10 works flawlessly, just that the battery is getting weak and it's a p.i.t.a. to replace it.

 

[Stanleywinston]

What build are you on? The problem seems to have gone for me since the last few Redstone builds

 

[tmc1979]

I have the same problem as RWD, on the Release Preview branch. I'm not brave enough to try Redstone, I need my phone to Just Work. Which it didn't before I started using the Insider Preview builds, and now it still doesn't, only the issues are marginally different.

 

[RWD]

Not sure my build. I used to be in the Insider program when I had the 1520 but not on this 950, so whatever the current latest official release is, I'm on that. Advanced info says 1130.122 for core build ID.

 

[flair77]

I've had my L950 for about 6 months now, and this BT + Wifi started about 10 days back. Only at home, if BT is left on, the phone doesn't connect to Wifi. Or if I manually connect, it keeps disconnecting.

Been hunting online and in forums for a solution, but there's just several users with the problem and not a single confirmed solution from Microsoft.

Then there was the software update a couple of days back, thought it would solve this KNOWN problem - but no! Very very dissappointed! What's the use of a phone the can't connect to the internet? :angry::angry::angry:

Version: 1511
OS Build: 10.0.10586.420
Firmware: ...16025.39010

 

[tmc1979]

The only answer I found was that Bluetooth can interfere with Wifi but I never had this issue on my 820.

 

[flair77]

So now phones should only have one of the two on at a time?

Strange that my phone was perfectly fine for 6 months until this problem started on its own.

 

[flair77]

Really upsetting and no fix in sight! Things like this make me wonder why I haven't moved on from Nokia/Microsoft like everyone else has years back...

 

[tmc1979]

Really upsetting and no fix in sight! Things like this make me wonder why I haven't moved on from Nokia/Microsoft like everyone else has years back...

I'm hoping the new firmware helps. Haven't got it yet though.

 

[cylee81]

I too have this connectivity issue when WiFi and Bluetooth are on at he same time. The latest firmware seems to have fixed the problem. So far no disconnection.

 

[flair77]

I can confirm that the new software update (10586.494) has NOT solved the problem either. Home WiFi still disconnects if bluetooth is left on.

:angry::angry::angry:

 

[tmc1979]

Not that one. The firmware update, which I still don't have either (waiting for carrier approval I guess).