Usually this problem will be because of programs and drivers compatibility issues... Mainly i have seen this issue because of display drivers issue. But I request you to mention error code details so that i can help you out. Don't you worry I am a an windows insider and my major is "Program Compatibility Troubleshooting" So just let me know the error code then I shall definitely help you out to get rid of this problem...
Regards,
Interlocutor1980