Hey all,
This thread was a while back, but I wanted to get this out there. A lot of you found ways to get your backups restored. Stellar Windows Data recovery software and Piriform Recuva seemed to be ways that you've gotten your files back. I hope it's worked for you! I have not tried these 2 yet, but everything else I have tried and it did not work. I also mentioned that when I plugged in my external hard drive to this computer, it appeared to have nothing in there while connected to it, but on other computers, my files were all present and accounted for. This computer is now 6 years old. I ended up getting a new laptop that was originally Windows 8.1. I did not upgrade to Windows 10, but one day it did it automatically. Worked beautifully. I didn't even have to go to a Windows.old folder to recover my files. They were all in their same locations, no work needed from me.
So for those of you who had zero trouble when upgrading, I'm glad for you, and I also understand how simple that process could have been. However, so many people had problems with it. This thread focused on the second upgrade that occurred after the first, when we thought all of our files were safe for at least a little while before backing them up again. It could have been that my computer was too old, or that upgrading from any version before Windows 8 was more of an issue. I don't know. In any event, I was just glad to know that I was not the only one with this issue, and I am thankful for ALL of the advice and suggestions that were posted. I hope they worked for some of you on here.
I still have this old computer, and it has JUST started allowing me to view the files on my external hard drive (for no apparent reason, it just decided to work...), so I'm going to try more of the suggestions that were posted on here one more time to see if I can catch a break. I have a lot of friends who are computer techs, and this was a conundrum for them as well. They ended up deferring to forums like this one to try and figure it out. Like I said, most of my files were backed up, and it was definitely time for a new computer, but if I can recover my files, I'll let you know what I did to get them!
Cheers, everyone!