Windows 10 Mobile game bug

[vedad_m]

Hello,

I have a Lumia 535 and I upgraded to Windows 10 like 3-4 months ago but since then I am facing this bug which is really bothering me.
So, when I play 8.1 games there is a black bar on the side which is blocking some of the game screen but what is really annoying is that when I tap somewhere on screen, it doesnt register the tap right there, but a bit upper or left, I dont even know...
Any of this is not happening on the games marked as "built for Windows 10"
Here is an example of that bug in Asphalt 8:

The black circle on "play" button is where I clicked but the red circle is where the tap is actually registered, so the "play" button wouldnt even be clicked:


Sorry for my bad english,
have a nice day.

 

[Maurizio Troso]

Hello,

I have a Lumia 535 and I upgraded to Windows 10 like 3-4 months ago but since then I am facing this bug which is really bothering me.
So, when I play 8.1 games there is a black bar on the side which is blocking some of the game screen but what is really annoying is that when I tap somewhere on screen, it doesnt register the tap right there, but a bit upper or left, I dont even know...
Any of this is not happening on the games marked as "built for Windows 10"
Here is an example of that bug in Asphalt 8:

The black circle on "play" button is where I clicked but the red circle is where the tap is actually registered, so the "play" button wouldnt even be clicked:
View attachment 127378

Sorry for my bad english,
have a nice day.

I tried Asphalt on my 650 for GPU testing, I haven't any black bar... Did you tried uninst and re-inst?

 

[vedad_m]

I took Asphalt only as an example but the same happens in many other games, and yes I tried reinstalling but it still happens

 

[justonlumia]

Does it register tap properly if you bring the nav bar up?

 

[vedad_m]

Does it register tap properly if you bring the nav bar up?

No it jus

 

[vedad_m]

No it just hides the bar down when i tap and the problem continues

 

[Maurizio Troso]

Did you received any firmware update till now?

 

[vedad_m]

Did you received any firmware update till now?

No I dont think so

 

[Krystianpants]

What version of the OS are you running? Have you updated since that first update? There have been newer updates.

 

[vedad_m]

Yeah I updated once, but the bug is still occuring

 

[v535]

Have you tried changing the phone's orientation? Or else you can try scaling the UI to 220% or more. There could be performance degradation sometimes.

 

[Daniel Gilbert M]

same problem as 630 DS, pixels allocated for nav bar.
cant do anything about it.

 

[vedad_m]

Have you tried changing the phone's orientation? Or else you can try scaling the UI to 220% or more. There could be performance degradation sometimes.

I tried everything but still isnt right

 

[v535]

Did you enable auto hide nav bar by apps in settings app? Else you must contact gameloft for an patch.

 

[vedad_m]

Did you enable auto hide nav bar by apps in settings app? Else you must contact gameloft for an patch.

I couldnt find that option here in windows 10 and i took asphalt only as an example, this happens in many other games

 

[Daniel Gilbert M]

8.1 games were written to utilize only that much area of screen while w10 apps were written to utilize the full area of screen.
so unless the dev decides, i dont think there is anything you can do about it.
I also used a 630 DS, it also had the same problem.