Hi all,
Not really a question, as I'm still in the middle of trying to recover from this and haven't yet exhausted the recovery avenues open to me but I thought I'd post in case anyone had had a similar problem..
Basically to recap, I woke up this morning, phone seemed to be working fine. Left the house and tried to put on some music. The 'On The Phone' music only contained my own music I had ripped and copied over via USB no Xbox Music albums. I thought it might be a licensing issue whereby it wasn't picking up my Music subscription, and decided to restart the phone -> slide down power off. This shut the phone down remarkably quickly and when I turned it back on - Bitlocker Blue Screen.
So far the Nokia Recovery Tool has failed.with Error 0x80131500 every time, so I'm now trying other more 'advanced' recovery options.
The only thing I can think of that has recently changed with the phone is last night I started populating my Music folder (created via the link in New details emerge about rumored Microsoft Xbox Music Locker service | Windows Central) on my OneDrive and copied across some of my own DRM free music. Which I subsequently downloaded some of these DRM free files via the 'Files' app to the phone.
My phone is connected to my work Office365 Exchange account, but I'm the Sys Admin so I know nothing got changed there yesterday that would have enabled Bitlocker. I had previously rolled back my phone to pick up the OTA Cyan updates some months ago and subsequently re-enabled the Preview For Developers and was up to date with updates - the last being approx 2-3 weeks ago.
Any comments from the similarly afflicted would be useful! Otherwise I'll keep you posted.
Rich
UPDATE: Product Support Tool for Store fails the flash with error:
FA_ERR_VERIFY_FAIL: 0xFA00000DException:
Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.MurzimProgrammingException: FA_ERR_VERIFY_FAIL: 0xFA00000D
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__c(Object state)
Now I need help!
Not really a question, as I'm still in the middle of trying to recover from this and haven't yet exhausted the recovery avenues open to me but I thought I'd post in case anyone had had a similar problem..
Basically to recap, I woke up this morning, phone seemed to be working fine. Left the house and tried to put on some music. The 'On The Phone' music only contained my own music I had ripped and copied over via USB no Xbox Music albums. I thought it might be a licensing issue whereby it wasn't picking up my Music subscription, and decided to restart the phone -> slide down power off. This shut the phone down remarkably quickly and when I turned it back on - Bitlocker Blue Screen.
So far the Nokia Recovery Tool has failed.with Error 0x80131500 every time, so I'm now trying other more 'advanced' recovery options.
The only thing I can think of that has recently changed with the phone is last night I started populating my Music folder (created via the link in New details emerge about rumored Microsoft Xbox Music Locker service | Windows Central) on my OneDrive and copied across some of my own DRM free music. Which I subsequently downloaded some of these DRM free files via the 'Files' app to the phone.
My phone is connected to my work Office365 Exchange account, but I'm the Sys Admin so I know nothing got changed there yesterday that would have enabled Bitlocker. I had previously rolled back my phone to pick up the OTA Cyan updates some months ago and subsequently re-enabled the Preview For Developers and was up to date with updates - the last being approx 2-3 weeks ago.
Any comments from the similarly afflicted would be useful! Otherwise I'll keep you posted.
Rich
UPDATE: Product Support Tool for Store fails the flash with error:
FA_ERR_VERIFY_FAIL: 0xFA00000DException:
Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.MurzimProgrammingException: FA_ERR_VERIFY_FAIL: 0xFA00000D
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__c(Object state)
Now I need help!
Last edited: