WP8 apps don't work anymore on W10M, update stuck

DennisvdG

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Feb 25, 2013
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Since like 2 weeks ago all WP8 apps stopped working on my lumia 1520, this includes WhatsApp which is a really big deal to me. I'm currently on build 14955, when I try to update to build 14965 I get this error message:

"There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x80070057)"

Things I've already tried: Soft reset, create new insider account, change ring. None of this worked.

I'm posting this in the hopes that this is a known issue with a workaround... I don't want to hard-reset and lose my actual hundreds of hours in Terraria. So yeah it was dumb to get on the fast ring in the first place, should've gone release preview when I had the chance. But I'm not giving up just yet.
 
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ben brunet

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Jan 4, 2017
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Hi, the same for me, many apps don't work anymore on my lumia 950xl (whatsapp, spotify...) build 14965 it does he same!
someone have an idea?
I try to reset my phone but it didnt work

Ben
 

DennisvdG

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Feb 25, 2013
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Interesting that you have the same issue on a different build... Can you still update? Or you don't have any updates available?
 

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