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11-05-2017 06:34 AM
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  1. smarine777's Avatar
    NOpe.,I 'was' on internal until I started acting up, so moved to SD > continuation of problems.

    Its not storage, &or 'some' phones have this bug, or some of you just got lucky ---

    Either way, terrible customer service. How hard would it be to offer a 2 week at most, loaner phone with a credit card on file in case someone felt like taking a hike ?

    Makes sense to me, but no, better to treat people like they don't exist.

    Yes, I know how to perform a soft reset.

    Soft reset does NOT solve it , on my under warranty Lumia 640 LTE.

    I know about camera 360 and it does now support HDR, but should that be a 'fix' ?

    You can't even REMOVE 'camera', talk about wasted space ;)

    Besides, I've no intention, today or tomorrow of letting MS off the hook.
    Last edited by smarine777; 02-08-2017 at 07:47 PM.
    02-08-2017 07:32 PM
  2. smarine777's Avatar
    ty for that, but why settle for non HDR when its capable of it, for a missed bug on some phones ?

    Not worth it.

    I think MS is ignoring some ofus ( ever try b2x ???) I exchange for preferential treatment of its 'new' PC like phones.

    Its not like I don't get that, but its still unprofessional.
    02-08-2017 07:39 PM
  3. RGuinez's Avatar
    It's solved my issue. Thanks a lot!
    raycpl likes this.
    02-20-2017 01:13 PM
  4. JohnBarry2's Avatar
    I have the same problem on a production build Lumia 950 and my wifes insider builds Lumia 830. Its been going on for almost a year for both of us. It doesn't matter if HDR is on or off, SD card or local, I have tried it all. Its sad that Microsoft cant make anything work well, even its own software on its own operating system on its own hardware.

    My contracts are up in June. The Pixel or Samsung is next, been waiting too long for MS to figure out how to develop a mobile OS.
    wgrs likes this.
    02-24-2017 12:27 PM
  5. N2Go's Avatar
    My Lumia 830 is doing this as well.
    I had already replaced my 830 with a HTC10 because W10M operating system is not usable with all the bugs and lack of apps. But had to go back to 830 because of faulty battery. I miss my HTC 10, at least I could actually take pictures with that phone.
    wgrs likes this.
    02-28-2017 04:16 AM
  6. DTPhoto's Avatar
    Happening to me on Lumia Icon, ever since software update 2 weeks ago. I was hoping for Creators Update to fix it, but that's not coming until the end of April...and not for my phone because it's 3 years old and no longer supported. Now I'm waiting for another update release cycle to patch the bug...hopefully!
    04-07-2017 07:24 PM
  7. wgrs's Avatar
    This is one of the most obscure bugs ever. And I have no hopes they'll fix it. They may not even be able to reproduce this bug.

    Needless to say, even the most buggy beta versions of iOS or Android never had such issues like "cannot save photo".
    04-08-2017 09:04 AM
  8. vincey23's Avatar
    Became an issue for me around the same time on 930.

    I've just tried a soft reset (power + volume down) and it fixed it . The important bit was to hold the buttons down for about 10-15 seconds - an exclamation mark (white on black background) very briefly flashed on the screen. The first time I tried it, I didn't hold it down long enough and let go off the buttons as soon as it appeared to be rebooting.

    Wait for the !
    04-11-2017 04:49 PM
  9. chancooluk's Avatar
    Became an issue for me around the same time on 930.

    I've just tried a soft reset (power + volume down) and it fixed it . The important bit was to hold the buttons down for about 10-15 seconds - an exclamation mark (white on black background) very briefly flashed on the screen. The first time I tried it, I didn't hold it down long enough and let go off the buttons as soon as it appeared to be rebooting.

    Wait for the !
    Soft reset may help for a short period, but the time will come again when you need your camera quickly, and it will let you down again.

    The W10 Camera app has been terrible for me. Issues with saving images, failing to process images correctly (720p final image), or images not being saved at all plagued almost every one of the devices that I have used over the past 12 months. Models included: 640, 640XL, 550, 650, 930, 830, 950.

    The only phones that haven't caused the same issues for me are the Lumia 735 and Lumia 535, as those phones don't use the Windows 10 camera processing algorithms. In fact, the Lumia 535 can capture images instantly with the W10 Camera app, and they can be viewed almost instantly in the photos app without any of that 'adding the finishing touches..." nonsense.
    wgrs likes this.
    04-17-2017 05:47 PM
  10. aditya chavan1's Avatar
    I m having same problem on lumia 640xl.we cant do anything...jst hope fr the best with next update....lets see,wht happenes...
    04-19-2017 03:11 PM
  11. rogerdodger2's Avatar
    I m having same problem on lumia 640xl.we cant do anything...jst hope fr the best with next update....lets see,wht happenes...
    Also have lumia 640. Newest windows 10 release preview whatever update started causing camera problems. grrrrr...
    04-23-2017 05:33 PM
  12. wgrs's Avatar
    Also have lumia 640. Newest windows 10 release preview whatever update started causing camera problems. grrrrr...
    This severe bug is more than a year old and they will not solve it. Dona Sakar is informed, but she cares more about boy groups and other nonsense she permanently tweets about. Go figure.
    04-23-2017 09:12 PM
  13. jonceramic's Avatar
    This severe bug is more than a year old and they will not solve it. Dona Sakar is informed, but she cares more about boy groups and other nonsense she permanently tweets about. Go figure.

    I just wanted to say that this issue is still happening to me. Whether it causes or results from SD card corruption, I'm not sure. But, it is always and exclusively related to the camera app, with no other symptoms in other applications. (Early on, it corrupted my SD card so much that I was unable to open other apps.) I actually went in and taped my SD card into the slot, and it helped, but did not fix all the issues? (Again, "Helped" is a questionable statement, as the problem did recur.)

    I found a decent camera app "1shot", and it works ok. No Corruption issues.

    On my latest soft-reset, it triggered the SD Card repair utility. Still not sure what the real issue is. But, it's real, and it matches the experiences of those who previously posted. Sad to see the wonderful Windows Phone 7 experience degrade over my last 3 phones. Went from incredible 7, to pretty good 8, to a mess of 10. :(
    05-15-2017 09:06 AM
  14. wgrs's Avatar
    Soft resets are basically "pull the plug" and always trigger a lengthy SD card filesystem check.

    The camera bug mentioned here has disappeared on our 640 after installation of the Creators Update. I hope it will last.
    05-17-2017 04:58 AM
  15. Ned_001's Avatar
    Sorted! Had this problem since upgrading to windows 10 3 months back. Switched off save to Onedrive (in onedrive settings, not camera settings) and lo and behold it's now working as it should!
    06-23-2017 10:36 AM
  16. Michalis Pakkos's Avatar
    Sorted! Had this problem since upgrading to windows 10 3 months back. Switched off save to Onedrive (in onedrive settings, not camera settings) and lo and behold it's now working as it should!

    Thanks a lot Ned_001, that was it!
    06-28-2017 10:15 AM
  17. Unkitjc's Avatar
    I'm super late to this party I know, but this happens when you take too many pictures in succession and the processor doesn't keep up.. BUT THE MORE LIKELY REASON for most people is that your Storage Settings have new images saving to SD card. New photos don't write as fast to the SD card as they do to internal memory - it would be better if you saved images to internal memory, then transfer the pictures later on. Also, when the saving message comes and you restart the phone, you might notice the phone asks to scan the SD card for errors, this is because the photos didn't get saved fast enough and the process was interrupted.
    07-01-2017 09:25 AM
  18. vEEP pEEP's Avatar
    Creators is not available for the Nokia 930....so I'd still be screwed...
    Hope you are faring better

    Happening to me on Lumia Icon, ever since software update 2 weeks ago. I was hoping for Creators Update to fix it, but that's not coming until the end of April...and not for my phone because it's 3 years old and no longer supported. Now I'm waiting for another update release cycle to patch the bug...hopefully!
    07-16-2017 03:30 PM
  19. vEEP pEEP's Avatar
    It started on my 930

    I have no such problems on my 930 neither on 925 but I saw couple of such or similar issues around so U are not alone in this for sure. Maybe you should try to hard reset your phone and give it a fresh start?
    07-16-2017 03:31 PM
  20. zipswich's Avatar
    Same problem on Lumia 830. It used to happen occasionally, but it happens reliably now after taking 2 or 3 pictures. I am using the simple app Camera Alternative as the last resort.
    11-05-2017 06:34 AM
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