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  1. RumoredNow's Avatar
    What's been fixed and what's broken in Windows 10 Mobile build 14342 | Windows Central

    Issues? Bugs? Solutions? For all things Build 14342 of W10M. Discuss it all here.

    [NOTE]Tip: Check out this thread before posting
    http://forums.windowscentral.com/win...ml#post3467172[/NOTE]
    Is your device behaving oddly, is something just not right? This is the place for discussion of software and hardware issues!
    [TIP]
    Here is some useful information you may find yourself needing.
    Some issues with responsiveness and app delays can be resolved by either restarting your phone or performing a Soft Reset.

    If things get a bit more serious, you may opt to perform a hard reset or software reset.

    Lastly, if things really get serious, you may need the Software Recovery Tool to recover your phone back to working order - head over to the Microsoft FAQ Page for more information.

    Make sure you check the official Windows 10 Mobile Support Page as well for some of the most common tips and trouble shooting guides.
    [/TIP]
    [INFO]
    Restarting your phone involves turning it off and then turning it on again. Turn off your phone by pressing the power button until you are prompted to "Slide down to power off". Turn your phone on again by pressing the power button until it vibrates.

    A soft reset is similar to pressing the reset button in PCs and has the same effect as pulling out the battery of your phone and then putting it back in. For phones with non-removable batteries, press the volume down and power button together until your phone restarts. Be aware that when using Windows 10, the voume down and power button combination will also launch Windows Feedback. Just continue to hold down the buttons for a full 10 seconds in order to trigger the soft reset. For phones with removable batteries, you can either opt for the button combination or remove the battery and then return it.

    A hard reset or a software reset will reformat your phone by removing all the user information leaving only the bare OS and firmware currently installed in your phone. It does erase data so you should always keep a good backup of your phone just in case you have to resort to this option.

    The software reset can be done by going to your phone Settings > System > About > tap on "Reset your phone." You will be prompted once before doing this just to be sure. Be sure, also, to have everything backed up since there would be no way to recover all of your files.

    The hard reset accomplishes the same thing as the software reset, but can be accomplished when the phone is non-responsive and you are unable to enter into settings. To perform the Hard Reset, "Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down. Now tap Volume Up / Volume Down / Power / Volume Down. You should see the spinning gears and your phone will reflash the last OS version held in recovery.

    The Software Recovery Tool is the final option, for example for "bricked" phones that would no longer turn on, be charged, etc. This can be used to either roll back to a previous OS version or force an update to a more current OS version
    [/INFO]
    Remember, when reporting bugs be descriptive! The more information you give, the better the chance someone will be able to help you.

    What OS version? Any special conditions that should be noted? What were you doing? What is the result? Any error codes or messages given? What have you tried for solutions? What variant of the phone are you using? Single SIM or Dual SIM?

    Please describe as much as possible about the bug so others may try and replicate the bug and don't make suggestions for solutions that you have already tried which have failed.
    [INFO]
    When reporting bugs/issues, please also use the Windows Feedback app to report issues directly to Microsoft. Microsoft don't actively read forums looking for people reporting issues when they have a data collection system built right into the operating system. They use WF to analyse numbers and prioritise fixes (issues with more reports, get sorted quicker).

    "You can use the Windows Feedback app to tell us which features you love about your Lumia with Windows 10, or when something could be better.
    1.To launch the app, swipe over to the App list, and then select Windows Feedback.
    2.See if someone else has given similar feedback by entering the topic, such as Microsoft OneDrive.
    3.If you find similar feedback, tap the Upvote or tap on the feedback to open it, write the problem details to Add details-field and tap Send.
    4.To narrow your search to a specific topic, you can filter the results by picking the category that matches your feedback the closest. For example, for feedback about the Microsoft OneDrive, select Apps and Games > OneDrive.
    5.If you dont find any similar feedback, tap + to add new feedback. Select the correct category and subcategory from the dropdown-list.
    6.Enter your feedback (the more details the better!), add a screenshot if you can, and tap Send.
    7.Your feedback will automatically upload when you are charging your phone and connected to Wi-Fi, but you can also upload the feedback manually by tapping > Upload feedback data."

    http://forums.windowscentral.com/e?l...token=fnm5TdPI[/INFO]
    Last edited by Muessig; 06-17-2016 at 01:49 PM.
    05-16-2016 06:50 PM
  2. Zulfigar's Avatar
    Hopefully I'm the only one who will run into this, but my Lumia 950 XL doesn't pass the Windows 10 splash screen after this update. Using the Windows Recovery Tool now.
    05-16-2016 07:23 PM
  3. moc426's Avatar
    I am stuck on logo screen as well, I haven't tried rebooting it yet to see if it passes that screen. Hoping it will load eventually if I wait it out but it's been like this a long time now.

    Hopefully I'm the only one who will run into this, but my Lumia 950 XL doesn't pass the Windows 10 splash screen after this update. Using the Windows Recovery Tool now.
    05-16-2016 07:35 PM
  4. moc426's Avatar
    I gave up on waiting and held the power button down until it restarted, got to logo screen and I thought it was bricked as it looked like it wasn't moving again but it made it past that to the we're getting there steps and it completed. I don't know if waiting all that time helped or I was just lucky.

    I am stuck on logo screen as well, I haven't tried rebooting it yet to see if it passes that screen. Hoping it will load eventually if I wait it out but it's been like this a long time now.
    RumoredNow and papasurf like this.
    05-16-2016 07:47 PM
  5. RumoredNow's Avatar
    Soft Reset is the recommended go to for stuck Update.
    TechFreak1 likes this.
    05-16-2016 07:53 PM
  6. Mark Kaplan's Avatar
    I'm curious what issues they refer to for dual sim units. I have a 950 XL. Downloading now.
    05-16-2016 08:17 PM
  7. Ma Rio's Avatar
    Not directly tied to the update itself, but after you get this build, you'll also get a store update that brings a new layout, however it's kinda buggy. I don't recommend updating the store, just cancel the update.
    Chintan Gohel likes this.
    05-16-2016 08:38 PM
  8. Mindprison's Avatar
    Anyone else having a bug where the store freezes after you try to choose any app to download from it. The loading wheel keeps on spinning forever and everything is frozen.
    I had this bug in the build before this one and it was still present even after hard reset.
    Does anyone know any workaround for this?

    Update: Also the store freezes and eventually crashes after trying to access settings from it.

    Btw, as a response to the post above about the new store update, I didn't get any, so you can rule that out as a possible problem.
    05-16-2016 08:45 PM
  9. HeyCori's Avatar
    Noticed something new today in Messages.

    You can swipe left to delete text messages. Additionally, you can undo the delete. I don't remember seeing that in previous builds.
    05-16-2016 11:23 PM
  10. JohnStrk's Avatar
    Complete loss of Quick Actions for me! Seriously MS? Guess I need to hard reset and start all over. Not very happy at all and getting tired of all this half finished bug filled build crap!!
    Christian Matthew likes this.
    05-16-2016 11:30 PM
  11. AndyD33's Avatar
    They finally fixed whatever was preventing us from updating the limit in the data usage tracker.
    Chintan Gohel likes this.
    05-16-2016 11:50 PM
  12. Ariel Takom's Avatar
    Noticed something new today in Messages.

    You can swipe left to delete text messages. Additionally, you can undo the delete. I don't remember seeing that in previous builds.
    It's been there since 2 builds ago 14327 i think?
    stefanorickeets likes this.
    05-16-2016 11:50 PM
  13. Ariel Takom's Avatar
    Complete loss of Quick Actions for me! Seriously MS? Guess I need to hard reset and start all over. Not very happy at all and getting tired of all this half finished bug filled build crap!!
    Quick Actions as in the toggles in Action Centre? Well, MS did state that the Quick Actions has a bug in it (check WinCentral's What's Fixed and Broken article). Apparently I had that issue too on last build after doing a hard reset. Had to do another hard reset to fix it, so all the best mate.
    JohnStrk likes this.
    05-16-2016 11:52 PM
  14. Ma Rio's Avatar
    One thing I also noticed (and it may be an isolated case) is that I don't see any icons in the Action center.
    ttsoldier likes this.
    05-17-2016 12:03 AM
  15. mikepalma's Avatar
    On 950xl, Edge text sizes are all screwed up..set size to 150 or above and text is huge and illegible
    ClassicalMood likes this.
    05-17-2016 01:01 AM
  16. david90531's Avatar
    Seems like multiple people have the stuck on windows logo issue, I already update.....wish me luck! 950XL
    papasurf likes this.
    05-17-2016 02:03 AM
  17. mnsiw's Avatar
    Just updated my L535, return of Edge swipe gesture is cool, tried Apps for websites option with Facebook link, it's not working, I think we have to wait for app updates to support this feature.
    05-17-2016 02:48 AM
  18. ttsoldier's Avatar
    One thing I also noticed (and it may be an isolated case) is that I don't see any icons in the Action center.
    This. Driving me nuts
    JohnStrk likes this.
    05-17-2016 03:55 AM
  19. Maurizio Troso's Avatar
    This. Driving me nuts
    Try a soft reset. On my 650 smooth as silk
    05-17-2016 04:04 AM
  20. Maurizio Troso's Avatar
    So, I hate the new Glance: sloooow, and without some important icon like BATTERY and vibro
    seldzar likes this.
    05-17-2016 04:06 AM
  21. vukmania's Avatar
    My L830 is stuck on the "Windows logo" before the UI appears , I'm assuming the phone is bricked?

    I have tried soft reset multiple times, can anyone help me?

    Also, if I recover the phone today. To what do I recover it to?
    WP 8.1 or W10M?
    JohnStrk and Chintan Gohel like this.
    05-17-2016 04:15 AM
  22. Maurizio Troso's Avatar
    My L830 is stuck on the "Windows logo" before the UI appears , I'm assuming the phone is bricked?

    I have tried soft reset multiple times, can anyone help me?

    Also, if I recover the phone today. To what do I recover it to?
    WP 8.1 or W10M?
    Please, before updatin, read official blog with news and advices: Gabe warned about the sometimes WIn10 logo Stuck for 40 minutes. That's normal. Elsewhere read it:

    https://blogs.windows.com/windowsexp...w-build-14342/
    TechFreak1 and HeyCori like this.
    05-17-2016 04:22 AM
  23. vukmania's Avatar
    Please, before updatin, read official blog with news and advices: Gabe warned about the sometimes WIn10 logo Stuck for 40 minutes. That's normal. Elsewhere read it:

    https://blogs.windows.com/windowsexp...w-build-14342/
    Thank you for the quick answer, kind of a stressed day for me!
    05-17-2016 04:27 AM
  24. Wookieekiller's Avatar
    I just upgraded a bit of go, didn't get the 'stuck on logo' issue, ever thing went smoothly for me but I have yet to get the new 'store' update or the onedrive UWP update? Anybody else having that issue?
    05-17-2016 05:46 AM
  25. Richard Durishin's Avatar
    Hey, does "Gadgets" work for anyone? It hasn't on my AT&T 950 in several months...
    05-17-2016 05:47 AM
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