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  1. Aldrich Uyliong's Avatar
    I need help. I'm getting a critical error on my laptop saying start menu and cortana aren't working and advising me to logout and log back in. According to the error message they will attempt to fix the error the next time I sign in. The last thing I did before this error showed up was update my laptop with the latest security update for Windows Defender. I dont know what to do anymore. I can access any of the win 10 apps bc they arent showing up on the screen and when I follow the message's advise, when I log back in I get the same error. I've also tried a full reboot to no avail. It is worth noting I am running a low end laptop (Lenovo G40 w AMD E1 processor and 2 GB ram.

    <iframe class='imgur-album' width='100%' height='550' frameborder='0' src='http://imgur.com/a/d7SFH/embed'></iframe>
    Last edited by Aldrich Uyliong; 08-05-2015 at 05:11 AM.
    08-05-2015 02:28 AM
  2. Aldrich Uyliong's Avatar
    Update: Problem Fixed. I found a thread here about the exact same problem. Turns out to be an issue with Avast. Uninstalled and replaced with Avira.
    08-05-2015 10:05 AM
  3. Ron Stevens1's Avatar
    I have Avast as well but found another solution that let me keep my Avast.
    Found this on another website.

    Do the following:

    crt alt del to bring up task manager
    click more details
    click file
    run new task
    enter msconfig w/admin privileges
    go to boot section, click on safeboot and network
    ok to restart
    after restart just repeat the process but unclick the safe boot square in msconfig
    restart again..
    you should be good.
    08-08-2015 06:39 AM
  4. Pauline Moorhouse's Avatar
    I have Avast as well but found another solution that let me keep my Avast.
    Found this on another website.

    Do the following:

    crt alt del to bring up task manager
    click more details
    click file
    run new task
    enter msconfig w/admin privileges
    go to boot section, click on safeboot and network
    ok to restart
    after restart just repeat the process but unclick the safe boot square in msconfig
    restart again..
    you should be good.
    Hi pal how long did your laptop take to restart
    08-13-2015 04:29 AM

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