1. Windows Central Question's Avatar
    I installed windows-10 about 1 week ago and for some reason it shuts down and powers off my desktop computer. So far it has happened every night and it happens atleast 2-3 times during the day, if not more. It shuts down if I leave my browser and email open, and it happens even when I close down everything and walk away from my computer.
    08-12-2015 05:01 AM
  2. moonshine63's Avatar
    Try rolling back your video driver the same thing happened to me when windows 10 updated the drivers
    08-12-2015 05:41 AM
  3. Amanda_n's Avatar
    mine's doing this too. I don't understand the video driver thing?
    Scotty Watty likes this.
    08-12-2015 11:51 PM
  4. DavidGDFC's Avatar
    Hello,

    I have the same problem: my computer shuts down unexpectedly, most of the time during the boot, only a few seconds after the Windows logo comes up, but it's just happened to me now with my Windows session open. I don't know if it has to do with Windows itself (with last week's update) or with the Nvidia drivers I updated a few days ago, or if it's a problem related to my computer.

    I want to add that it never happened to me when I had Windows 7.

    Any ideas to find out where the problem is?
    09-01-2015 12:57 PM
  5. DavidKnows's Avatar
    The biggest mistake I made was 'upgrading' to 10. As poor as 8.1 was, it worked. When 10 was installed I lost video and sound. Since Microsoft remotely 'repaired' that I have sound and video -- but it shuts down every night when I'm in my browser.
    11-08-2015 11:39 PM
  6. Praxius's Avatar
    Well I don't know about the shutting down during boot up but what I have noticed is that when you install/upgrade to W10, your power settings are automatically switched to some kind of laptop/tablet power saving setting even if you have a PC.

    My system was doing the same thing for a while and I was a bit confused. I checked the power settings and the system was set to go into sleep mode after a period of time. Based on how my PC is built, when it goes into sleep mode, there are no external lights flashing and it appears to be completely shut down. When I hit the power button, everything powers up like it was off and then after a few seconds I was at the login screen.

    The only thing that made me think this was different from my normal shut down was that it loaded a little bit faster. That made me think to check the power saving features and there it was. The thing is, the Sleep Mode in W10 doesn't seem like the Sleep Mode in previous Windows OS's, but is more like Hibernate Mode.

    As soon as I turned off the sleep mode, I never had these mysterious shut downs.

    It may not be the problem some of you are having but it sounds like what I was going through.
    11-12-2015 06:01 AM
  7. andrewgbott's Avatar
    Hello,

    I have the same problem: my computer shuts down unexpectedly, most of the time during the boot, only a few seconds after the Windows logo comes up, but it's just happened to me now with my Windows session open. I don't know if it has to do with Windows itself (with last week's update) or with the Nvidia drivers I updated a few days ago, or if it's a problem related to my computer.

    I want to add that it never happened to me when I had Windows 7.

    Any ideas to find out where the problem is?
    Having the exact same issue - were you (or anyone else) able to resolve this?
    12-01-2015 11:39 PM
  8. UsernameJochen's Avatar
    Same issue, i think since upgrading Navidia drivers to 341.92. Any advice?
    01-18-2016 03:56 AM
  9. andrewgbott's Avatar
    Not entirely sure, but if you think it's a driver issue you could try rolling back drivers, or updating to the latest - I believe 361.59 is the latest release.
    01-18-2016 09:40 AM
  10. Lord Method Man's Avatar
    I had this issue when I installed Samsung's NMVe driver for my SM951 SSD. Whenever the PC went to sleep it would shut down entirely.

    I rolled back to the generic NVM Express Driver from Microsoft and it the problem went away.
    01-18-2016 03:25 PM
  11. Mark Reardon's Avatar
    @moonshine63 - Thanks dude, sorted my issue out!
    Downloaded latest NVidia driver and ran as a clean install. Seems to have fixed the problem.
    Thanks dude
    02-29-2016 06:05 AM
  12. Scotty Watty's Avatar
    you relly dont need to
    04-21-2016 06:23 PM
  13. wildg00se's Avatar
    Good day eager young minds,

    I too have experienced the same problem. I resolved my issue by going to Settings > System > Power & Sleep (I turned every option on "Never"...but that is just my preference) > Additional power settings (Under "Related setting") > Change plan settings (across from whichever power plan bubble option is highlighted and again I changed all options to "Never" again..personal preference) > Navigate to Change advanced power settings >

    Under Power Options click the tab ...

    -Hard disk
    -Turn off hard
    On battery: Never
    Plugged in: Never

    Click "Apply" and "Ok"

    I've been on my computer from 5:46 am until now 12:01 pm without one abrupt shutdown. Hope this helps
    abhishek singh21 likes this.
    10-22-2016 11:06 AM

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