1. Windows Central Question's Avatar
    I have a PC running Windows 7 Pro. I ran the 'Get Windows 10' app and it reported that it was not possible to upgrade because my graphics card (Geforce 7300LE) was not supported. I bought a new graphics card (Geforce GT610) and re-ran the app.

    Despite the removal and replacement of the old card, the app still says I can't upgrade because the old card is unsupported. It appears that it hasn't detected the change. Is there any way to make the app 'forget' the original card? As far as I can see in device manager the driver for the old card has gone so what is the app looking at?

    Thanks
    10-07-2015 06:42 AM
  2. Philipp H's Avatar
    I suggest you download the update manually (search for the media creation tool from Microsoft)
    But before you do this, be sure your new graphics card supports Windows 10.
    10-08-2015 05:28 AM

Similar Threads

  1. Replies: 1
    Last Post: 01-26-2016, 08:54 AM
  2. Why does my computer keep waking up on its own?
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 10-07-2015, 01:06 PM
  3. Why has my Lumia 535 switched to demo mode and how do I change it back?
    By WPCentral Question in forum Microsoft Lumia 535
    Replies: 1
    Last Post: 10-07-2015, 06:52 AM
  4. Why wont Outlook in Windows 10 send emails?
    By Windows Central Question in forum Windows 10
    Replies: 0
    Last Post: 10-07-2015, 06:11 AM
  5. Why is my Windows account not signing in?
    By WPCentral Question in forum Cortana
    Replies: 0
    Last Post: 10-07-2015, 05:58 AM
LINK TO POST COPIED TO CLIPBOARD