11-21-2015 05:35 AM
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  1. Daniele Macor's Avatar
    Daniele Macor
    Hi, I recently bought a PC hp envy 13 - d001nl and I have a problem with the integrated fingerprint reader . The problem is that in spite of the reader is detected on device manager, ( called Synaptics FP sensor WBF PID = 0050 ) I can not in any way to do that detect computer and use it . I don't have the option Windows Hello on my accessibility options , and also the software of HP SimplePass does not give me the opportunity to enroll fingerprints .

    I have already tried to uninstall and reinstall the drivers of the reader without any result , I do not know what to do .

    Sorry for my english, I'm Italian.

    Thank you and look news
    11-21-2015 05:35 AM
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