01-20-2016 07:37 AM
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  1. Robert Lau's Avatar
    Robert Lau
    I recently upgraded to WP10, and someone just sent me a contact to save to my phone via text. My phone keeps telling me I need an app, but I am not sure which app, or why I would need one. I didn't have this problem with WP8.1

    Ideas?
    01-19-2016 05:07 PM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Robert Lau
    I recently upgraded to WP10, and someone just sent me a contact to save to my phone via text. My phone keeps telling me I need an app, but I am not sure which app, or why I would need one. I didn't have this problem with WP8.1

    Ideas?
    This is one of those "one step back" steps that MS took.

    When someone sends you a contact, it's sent as an mms or something of that sort. For you to open, you most likely need your internet to be on.

    Other workaround is to ask that person to send the contact by copy pasting the number directly in the message box
    01-20-2016 07:37 AM
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