01-29-2017 05:22 PM
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  1. watom's Avatar
    watom
    Hi everyone,

    I updated my Lumia 930 and my girlfriends Lumia 640 to W10m last Monday. Today I realized that I can't paste anything anymore within the W10m version of Onenote or Word. This applies for both smartphones. I will add some screenshots to demonstrate my problem.
    Thing is, the paste-icon appears everywhere but not when trying to actually start writing:

    In the first picture, I'm typing in the title "paste?". There you can see the paste button above the "1".
    In the second picture, I'm about to start writing with the cursor in the right position but there is no paste button.
    In the third picture, I had swiped right on the black area where the paste button is supposed to be and it appears. But, it's greyed out and you cannot "press" it.
    wp_ss_20160211_0002.jpgwp_ss_20160211_0003.jpgwp_ss_20160211_0004.jpg

    The same happens in Word. I just can't paste anything into my documents...
    I tried the reset options but to no avail :-(

    Any suggestions or help?
    02-11-2016 03:37 AM
  2. colinkiama's Avatar
    colinkiama
    Originally Posted by watom
    Hi everyone,

    I updated my Lumia 930 and my girlfriends Lumia 640 to W10m last Monday. Today I realized that I can't paste anything anymore within the W10m version of Onenote or Word. This applies for both smartphones. I will add some screenshots to demonstrate my problem.
    Thing is, the paste-icon appears everywhere but not when trying to actually start writing:

    In the first picture, I'm typing in the title "paste?". There you can see the paste button above the "1".
    In the second picture, I'm about to start writing with the cursor in the right position but there is no paste button.
    In the third picture, I had swiped right on the black area where the paste button is supposed to be and it appears. But, it's greyed out and you cannot "press" it.
    Click image for larger version.  Name: wp_ss_20160211_0002.jpg  Views: 5  Size: 45.9 KB  ID: 122080Click image for larger version.  Name: wp_ss_20160211_0003.jpg  Views: 5  Size: 49.0 KB  ID: 122079Click image for larger version.  Name: wp_ss_20160211_0004.jpg  Views: 5  Size: 49.5 KB  ID: 122081

    The same happens in Word. I just can't paste anything into my documents...
    I tried the reset options but to no avail :-(

    Any suggestions or help?
    Tap and hold on the page to paste. Sorry but they brought some inconsistency with copy and paste with some win10 apps.
    watom and hfrmobile like this.
    02-11-2016 04:09 AM
  3. watom's Avatar
    watom
    Thank you very much!! I never thought of this possibility. Pretty inconsistent, though, you're right!
    02-11-2016 05:31 AM
  4. hfrmobile's Avatar
    hfrmobile
    Even tap & hold doesn't work.
    Menu item is enabled but nothing happens...

    Edit: Turning off an an again fixes it for a while...
    Seems MS has a contract with "The IT Crouwd" TV show :D

    Btw, MS support recommended a hard-reset ..........


    Sent from mTalk
    01-29-2017 05:22 PM
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