Why can't I open media content in messaging, W10 mobile on my Lumia 929?

[Windows Central Question]

cannot open media content in messaging, w10 mobile on lumia 929

I have a lumia 929 that I installed w10 on. I receive texts containing media content and cannot open them. is there an additional app required to do this or is this an issue with mobile 10? how do I open the media contents, I am able to receive texts and respond to them, just cannot open the ones that have media content, all I get is an illustration that says download, when I tap that nothing happens.

 

[xandros9]

Re: cannot open media content in messaging, w10 mobile on lumia 929

Make sure you have a cellular data connection. (not Wi-Fi)

Also make sure MMS is configured properly.