03-24-2016 02:56 PM
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  1. dorelse's Avatar
    dorelse
    Newly upgraded Blu phone...is there no way to attach files to an email? I've seen a couple of screenshots showing options at the bottom of the mail, when when I go to create an email, there's nothing at the bottom.

    Is this a bug I'm seeing? (I've searched, but not finding that specific issue.)
    Attached Thumbnails wp_ss_20160323_0001.png  
    Last edited by dorelse; 03-23-2016 at 12:06 PM. Reason: added photo
    abhishek singh21 likes this.
    03-23-2016 12:02 PM
  2. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    Originally Posted by dorelse
    Newly upgraded Blu phone...is there no way to attach files to an email? I've seen a couple of screenshots showing options at the bottom of the mail, when when I go to create an email, there's nothing at the bottom.

    Is this a bug I'm seeing? (I've searched, but not finding that specific issue.)
    blu phone isn't officially supported but anyway, have you updated all the apps in store ?

    try hard reset as it crushes such bugs left after an upgrade :)
    03-23-2016 12:07 PM
  3. dorelse's Avatar
    dorelse
    Originally Posted by abhishek singh21
    blu phone isn't officially supported
    Um...Yes it most certainly is...
    03-23-2016 01:07 PM
  4. BryceMD's Avatar
    BryceMD
    Not sure why yours is different, but my attach is at the bottom with send/discard on all my phones(1020/640XL/950).

    I don't have format/send/discard at the top.(nor do I see a way to put it there)
    dorelse likes this.
    03-23-2016 01:47 PM
  5. dorelse's Avatar
    dorelse
    Originally Posted by BryceMD
    Not sure why yours is different, but my attach is at the bottom with send/discard on all my phones(1020/640XL/950).

    I don't have format/send/discard at the top.(nor do I see a way to put it there)
    Lovely. Thanks for confirming mine's messed up!
    03-23-2016 02:11 PM
  7. dorelse's Avatar
    dorelse
    For comparison, my outlook version is: 17.6568.46332.0
    03-23-2016 02:19 PM
  8. dorelse's Avatar
    dorelse
    Completing the posts regarding this issue. After deleting cache on the phone (temporary files) and a soft reset, I did get the missing 'Attach' option to show up. However a number of other bugs were still causing issues.

    I ended up trying a hard reset as a last resort, reinstalled everything and the phone is now working properly across the board.
    03-24-2016 02:48 PM
  9. BryceMD's Avatar
    BryceMD
    Nice. Just out of curiosity, is you send/discard still at the top?
    03-24-2016 02:56 PM
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