The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
  1. DarthxRinzler's Avatar
    I turned off Windows 10 Fast Startup in power option, what the power button does. I restarted my computer and now my lights are on, motherboard etc, but screen is black, no keyboard, no mouse. It's been 30 minutes and still nothing. What do I do? I knew turning off fast startup would take a tiny bit longer since it would be a proper shutdown now, but what is going on here. I have the latest windows 10 update.

    VGA led on my motherboard is solid white now. Wont get to boot screen
    Last edited by DarthxRinzler; 04-29-2018 at 10:22 AM.
    04-29-2018 10:03 AM
  2. Brian2014's Avatar
    That sounds like a hardware failure sadly. Does it POST, can you access the BIOS?
    04-29-2018 12:42 PM
  3. AnakoAlbert's Avatar
    Did you use two graphic card? discrete graphics card and a Integrated card? If yes, try to plug the console to another card to try. And if you have another monitor, try to use it.

    Tried to plug out all the cables and then re-plug it again. Press the Power button for 3 times, until the screen have an advanced options.

    And if you know how to connect the cables in the motherboard, you can plug out hard drive and power cable to the motherboard and then reconnect it.

    Because you no hardware test can test it, so this is the only way, re-plug all component to try.
    04-29-2018 08:09 PM

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