07-08-2018 08:15 AM
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  1. shariwynd's Avatar
    shariwynd
    I am using a Surface Pro 4, running Windows 10 Pro (2018). When I inserted my 512GB card into the slot, a message comes up saying, "The bitlocker encryption on this drive is not compatible with your version of Windows. Try opening the drive using a newer version of Windows." I have installed all Windows updates, and other encrypted SD cards that I've inserted into the slot have worked. Any assistance with this issue would be greatly appreciated. Thanks!
    07-07-2018 11:17 AM
  2. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    That is weird, do you have any information on what encrypted it to begin with?

    I know that there is a newer Bitlocker version requiring a certain version of Windows 10 and above.

    Can you confirm your build number?

    https://www.ilicomm.com/how-to-find-...s-10-you-have/
    07-08-2018 08:15 AM
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