1. FAHMI BASSEM's Avatar
    Hi, I have the latest version of Windows installed on my device, I uninstalled video app because it stopped working, now I want this app but it don't want to install!!
    Please help.
    KSA region USA
    05-21-2014 05:38 PM
  2. xandros9's Avatar
    Does it say anything?
    An error code, anything?
    05-21-2014 07:36 PM
  3. FAHMI BASSEM's Avatar
    Does it say anything?
    An error code, anything?
    No, just loading then nothing happened
    05-21-2014 08:26 PM
  4. anon(5445874)'s Avatar
    Reboot reboot!!
    05-21-2014 08:30 PM
  5. FAHMI BASSEM's Avatar
    Reboot reboot!!
    Reboot! You mean restart right because I will not do any type of resetting.
    05-22-2014 05:09 AM
  6. anon(5445874)'s Avatar
    Reboot! You mean restart right because I will not do any type of resetting.
    Yes. Restart and Reboot are the same thing
    05-22-2014 05:25 AM
  7. FAHMI BASSEM's Avatar
    No, nothing happened the same
    05-22-2014 08:06 AM
  8. Ed Boland's Avatar
    Now, re-download and re-install the video app.
    05-22-2014 08:36 AM
  9. FAHMI BASSEM's Avatar
    ???
    I TRIED TO DO THAT AFTER RESTARTING BUT NO, THE SAME PROBLE.
    AND re-download and re-install HAVE THE SAME MEANING RIGHT
    05-22-2014 09:42 AM
  10. Ed Boland's Avatar
    ???
    I TRIED TO DO THAT AFTER RESTARTING BUT NO, THE SAME PROBLE.
    AND re-download and re-install HAVE THE SAME MEANING RIGHT
    Yes, my apologies.. Re-download and Re-install would be the same thing for apps on Windows Phone.
    so now that you've done that, you're sure the "Video" app is not in your apps list?
    05-22-2014 10:06 AM
  11. Ed Boland's Avatar
    Or it is, but just not starting?

    edit: I was just thinking; what region are you in? Maybe it's a regional thing where, like Xbox music, Xbox Video isn't available in certain countries/regions? Could try changing your region in settings just to see...
    05-22-2014 10:07 AM
  12. FAHMI BASSEM's Avatar
    Thanks for your help, I can't download this app on my windows 8.1 not my WP.
    I live in Saudi Arabia but the region is USA.
    05-22-2014 10:24 AM
  13. Ed Boland's Avatar
    Thanks for your help, I can't download this app on my windows 8.1 not my WP.
    I live in Saudi Arabia but the region is USA.
    I see. Which device do you have? The only other thing I can think of if nothing else works, is to do a hard reset. This isn't as bad as it sounds as long as you do a backup, then sign back in with your Microsoft account when restoring all your apps, contacts and settings etc.
    05-22-2014 02:44 PM
  14. Ed Boland's Avatar
    Wait... Have you tried Sysapp pusher? Might work to get the Video app back...

    Here's a link to it

    http://www.windowsphone.com/s?appid=...e-36335242ed2e
    05-22-2014 02:47 PM
  15. FAHMI BASSEM's Avatar
    wait... Have you tried sysapp pusher? Might work to get the video app back...

    Here's a link to it

    http://www.windowsphone.com/s?appid=...e-36335242ed2e
    i want xbox video on my laptop 💻 not my phone 📞
    05-23-2014 06:36 AM
  16. anon(5445874)'s Avatar
    i want xbox video on my laptop not my phone
    That's pretty much a valid point. As much as I like video, I almost never use it on my phone. Back when I got my first wp7, I did a lot of Netflix because it was cool. But after the first month it became old. Never really watched video outside of youtube on my phone since. I tried the xbox video app when it first got updated for 8.1, it worked, then I went back to my lap :). I guess if i'm on a vacation or something and my surface was somehow destroyed, then possibly I would resort to my phone.
    05-23-2014 06:43 AM
  17. Ed Boland's Avatar
    Oh, I totally thought we were talking about the video app for Windows Phone.. My Bad!

    The Win8 version... In the Store, go to "My apps" and select "all"?
    05-23-2014 08:25 AM
  18. FAHMI BASSEM's Avatar
    Oh, I totally thought we were talking about the video app for Windows Phone.. My Bad!

    The Win8 version... In the Store, go to "My apps" and select "all"?
    I tried but nothing happened
    05-23-2014 01:29 PM
  19. Ebuka Allison's Avatar
    Yeah its pretty much impossible to delete the WP videos app so its almost definitely the computer version
    05-23-2014 01:33 PM

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