1. Kryzzly's Avatar
    So I changed the name, removed, and added a bunch of songs onto playlists on my Surface Pro. But my Lumia phone refuses to sync with these changes on my computer and still shows songs and playlists from over a month ago. I can't reinstall the music app or find a way to sync my playlists over wi-fi. Has anyone had a similar issue?
    09-19-2014 04:56 PM
  2. paulsalter's Avatar
    Same problem for me
    I added some items to a playlist 24 hours ago in win 8.1, these also show up fine in music.xbox.com so are being synced up

    Lumia phone is not picking them up

    The auto download of playlists on the phone also seems broke, nothing downloads unless I manually do it
    09-20-2014 05:57 AM
  3. Piratelooksat40's Avatar
    I am completely in shock at how bad Xbox Music has become. Seriously, are they even trying at all? Xbox Music for Windows 8.1 is just unusable to manage music. I just manage my music through zune. I make playlists and then move them to my phone using the Windows phone app on 8.1. It generally worked on windows phone 8, occasionally I would have to restart my phone and my PC to get it to work, but I could always get my music. Unfortunately, now with 8.1, not only do the playlist that I want not sync, but all of the sudden I have playlist that I did not put on the phone (Understand, I have cloud music turned off!) I delete them and others come back.

    While I really love my Windows phone I worked for Microsoft for 17 years and left 2 years ago, and I have some loyalty to them. I believe, I am now done.

    ​Really a shame.
    09-23-2014 09:19 AM
  4. paulsalter's Avatar
    Not sure if I caused the issue on mine, or it was the latest update

    I wanted a clean start with my music
    Deleted all music from the PC app (except music pass downloads)
    After this I deleted any left over streaming music from Windows App and Phone app
    after this I added about 50% of my music back, all seemed to sync and become available on all devices
    then the app got an update
    added the rest of my music back (shows in windows app and the online music site)
    non of this added since the music app update has made it to my phone, and playlist are as they where before the update

    I am sure a hard reset would fix it, but don't want to do this, just hoping an update in the future cures it

    *all my syncing is via the cloud, don't do any local syncing
    09-23-2014 09:33 AM
  5. srslykev's Avatar
    Same here. It used to work perfectly a few weeks ago. Any playlist changes I did on my Windows devices were automatically synced to my phone after a short while. Now, I'm stuck with an old playlist from about a month ago while the web version correlates with my Windows 8.1 devices.

    I really want them to give us the ability to manually sync our devices on both platforms.

    The according UserVoice entry doesn't get much attention though: Manual sync for apps – Xbox Music Suggestion Box
    10-05-2014 10:15 AM
  6. Matthew_D's Avatar
    Just wanted to add that over 6 months later, this problem still exists. This is also after Microsoft launched the music syncing using Onedrive a few weeks back. Initially after this launched, I successfully synced my music between my W8.1 PC and my Nokia Lumia 1020, however a couple of weeks ago my WP refused to sync. I have tried syncing it nearly everyday since, as well as multiple reboots.
    If anyone has found a fix, sharing it would be greatly appreciated.

    Thanks, Matt.
    07-19-2015 02:10 PM

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