1. HotJava's Avatar
    I purchased a Focus for my daughter who has changed the lock code and now she cannot access the phone. Both samsung and att are unable to successfully get a reset done.
    07-23-2011 07:16 AM
  2. selfcreation's Avatar
    well assuming you dint really steal it..

    you can do a hard reset with the buttons....<

    1. Press and hold the Camera, Volume Down, and Power buttons simultaneously.

    2. Release Power when the phone vibrates, but continue to hold down Camera and Volume Down.

    3. Release Camera and Volume Down when the Format prompt is displayed on screen.

    4. Press WP7 Windows button.

    5. Press WP7 Windows button again to confirm the hard reset.
    vpeters0128 likes this.
    07-26-2011 10:00 AM
  3. Kevin Constantine's Avatar
    cool... works :D
    06-30-2013 07:31 AM