1. jlw17's Avatar
    Well, It finally happened. After having my naked white Lumia 900 since launch, I finally managed to break the screen. The cracks aren't that noticable but it still bugs me. I contacted at&t to see about using insurance to replace it, but turns out it would cost $120 for a new one. I was pretty frustrated because the phone was pretty much free and new customers can have it for a dollar! I'm not due for an upgrade until November 2013.
    What do you guys think I should do?
    11-20-2012 02:22 PM
  2. HeyCori's Avatar
    A cracked screen would drive me insane.

    You could try contacting Nokia and see if it's cheaper to get it replaced through them.
    11-20-2012 04:36 PM
  3. tlegend2012's Avatar
    same thing happened here.. called them spent about an hour on the phone to get an early upgrade,and I got it...
    11-20-2012 04:44 PM
  4. jlw17's Avatar
    Nice, I might try to go for the early upgrade. Especially with all the holiday sales going on... It'd be awesome if I could get the 920 for the 49.99 sale price.
    11-21-2012 09:40 AM
  5. LongLeggs's Avatar
    So uh let's do some math. If they allow you an early upgrade you pay a fee. Then you pay activation fee. Then you pay for phone. So when this is over your spent over 120 bux anyways. So what's the issue?
    11-21-2012 09:55 AM
  6. jlw17's Avatar
    Good point, I didn't really think about all of the fees. But if I'm going to pay $120, I'd rather spend it on a 920 instead of a 900. I just wish people would just give me things.. Why can't I just have everything I want? My life is so hard, guys.
    11-21-2012 11:46 AM
  7. LowRentTechGuy's Avatar
    The early upgrade for me was $250, but I got them to waive the fee. You have to call and have them put it in the notes and go to a corporate store.
    Sent from my Lumia 900 using Board Express
    11-21-2012 08:01 PM
  8. socialcarpet's Avatar
    Same thing happened to me.

    I bought a 920, got the early upgrade and never looked back. I loved my 900, but there was NO way I was going to sink $100+ into it to fix the screen when the 920 was right there in the store making bedroom eyes at me. LOL
    jlw17 likes this.
    11-22-2012 03:41 PM
  9. jlw17's Avatar
    Well I do know a guy at a corp store that said he'd take care of me.. Maybe I should take him up on it! Just sucks being so broke.. lol
    11-23-2012 11:26 AM
  10. dogfish54's Avatar
    @jlw17 - how did this story end?
    12-02-2012 12:08 PM
  11. jlw17's Avatar
    Haha, still carrying around a cracked phone... Been looking around for 920's on craigslist. I'd rather keep my upgrade because I'm sure there will be a bigger and better Lumia by November 2013.
    12-03-2012 08:49 AM
  12. 1969bob's Avatar
    Users is it worth taking out insurance on a 900? (cost is $6.99 a month) from ATT
    12-04-2012 02:09 AM
  13. jlw17's Avatar
    I honestly don't think it's worth it to pay for insurance on the 900. I'm thinking about cancelling. Should I?
    12-05-2012 08:13 AM
  14. OttawaMan's Avatar
    retail insurance/extended warranty is a crock. Just take care of your stuff and when accidents happen you suck it up for the one time it happened. ie: If you damage one out of every 3 phones, then was it worth getting the insurrance on those 3 phones to pay for the one? If you can't afford $200....seriously you can't afford this level of phone.
    12-05-2012 09:13 AM
  15. HeyCori's Avatar
    I honestly don't think it's worth it to pay for insurance on the 900. I'm thinking about cancelling. Should I?
    I guess that depends on how often you drop your phone.

    I canceled the insurance on my 900 for a couple of reasons. AT&T charges anywhere between $100-$150 for repairs. That's not too far off from used prices. Plus, the price of used 900s continues to drop because the 920 is out. Also, Nokia's 1-year warranty still has several months left. I'd rather have Nokia fix my phone for free than pay AT&T. Finally, if I break the device outside of Nokia's warranty then I'll probably just pay to terminate my contract and re-sign so I can get a 920 on the cheap.
    jlw17 likes this.
    12-05-2012 09:14 AM

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