09-13-2016 05:31 PM
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  1. Joshua Kohler's Avatar
    Hi, my Nokia Lumia 822's charging port is constantly breaking. This will be the third time I have to replace this phone because it has randomly stopped charging. It charged fine, early this morning, but when I plugged it in a bit ago it stopped. Does anyone else, that has an 822, have this problem too? Is it just me? Do I not treat my phone well enough or is it just a flaw in the phone itself?
    08-02-2013 12:46 PM
  2. stmav's Avatar
    We had a thread by a user the other day stating the same problem with his 822. Though he noticed increased play in his. This is the first I've seen for a 822.
    08-02-2013 02:00 PM
  3. bigboy29's Avatar
    Are you positive it is not the cable/charger? I know it's probably a silly question...

    That being said - over my last several phones, I always felt that the charging port was always the weak link. Interestingly, I carried my Trophy for full 2 years and it never had a problem, but I got the wireless charging back for the 822 as soon as I could. :|
    08-02-2013 05:31 PM
  4. anon(123856)'s Avatar
    You could always go to wireless charging. I swapped over to that almost immediately after getting my 822 and have never looked back.
    11B1P, Jen Sanko and lkcullen like this.
    08-03-2013 09:54 AM
  5. fasturtles's Avatar
    I've had mine for literally 3 weeks and it just won't charge no matter what I do.. T____T
    11-11-2013 12:44 PM
  6. 11B1P's Avatar
    I have to agree with Badcat. Go wireless and never have the problem again.
    11-11-2013 12:56 PM
  7. worldspy99's Avatar
    My Lumia 810 had the same issue. I took the phone apart and remove the charging port and found 1 of the 5 pins to be broken and that was the culprit. I have ordered parts from Digi Key but they have not yet arrived. I plan to fix the phone on Monday of next week. I agree that wireless charging back can solve the issue but the connection to the computer will still be a bit of a problem. Once the micro USB is fixed, I do plan to add a wireless charging shell. I got the Nokia DT-900 charging plate on order as well.
    11-27-2013 02:16 AM
  8. pci2k's Avatar
    I had mine 6 months and had this exact problem too. I bought the wireless charging back. I was annoyed at this and feel a little better I'm not the only one with this problem
    11-27-2013 07:48 PM
  9. Steephill's Avatar
    Mine is having the same problem, even sent it to Nokia to get fixed but it came back the exact same way I sent it. Kinda dumb to have to spend money on wireless charging stuff to fix a problem that's not really my fault.
    11-28-2013 08:50 PM
  10. willied's Avatar
    I've luckily had no problem with mine after a year of use and plenty of recharging.
    11-29-2013 05:08 PM
  11. despertador's Avatar
    My USB charging is still charging strong, with usage close to a year!
    11-29-2013 10:32 PM
  12. mjmartin01's Avatar
    My 822 started having problems charging...It's so frustrating. I've had the phone just over a year....I think it's a pain that they don't make things the way they used to. Good thing our contract is up soon because I'll be getting a different phone
    12-03-2013 10:08 PM
  13. worldspy99's Avatar
    I fixed the Lumia 810 charging port. I bought a broken Lumia 822 a few minutes ago on eBay and will let you know if I am able to fix it. If I can, then I will post an update here. You can then PM me and I can see if I can help you out. Part is about $5. See if you can find someone who is comfortable with PCB fool around.
    12-04-2013 12:56 PM
  14. Mark White3's Avatar
    just put the charger in at an angle
    12-14-2013 12:44 PM
  15. worldspy99's Avatar
    Charger at an angle indicates one of the 5 pins is either damaged, loose or broken. The best solution is to replace the port. I have now fixed 2 Lumia 810s and two Lumia 822s without any issues.
    12-20-2013 11:26 AM
  16. bowulf's Avatar
    I too am having the same problem. Anyone want to document the repair procedures? I would be grateful because this is first I have had go belly up simply because the charging port is flaky. Mine won't charge 90% of the time anymore.
    12-26-2013 01:17 PM
  17. hopmedic's Avatar
    Last month we gave my step-daughter the 822 that I bought on launch day, and passed on to my wife when I got my 928 on launch day. Now, a month after the warranty is up, it is having the same problem - it only charges when you hold pressure on the cord, pushing it toward the front of the phone. I wonder if there's a way to fix it... She's looking to get the wireless charging stuff now.
    12-26-2013 01:23 PM
  18. bowulf's Avatar
    One more option would be to charge the battery outside the phone. I know that defeats the purpose of having the phone always available, but $7 (shipping included) beat the $50+ I would have paid for a replacement battery cover and Qi charging pad. Here is a link to the charger I purchased:
    New Battery Ccharger for Nokia BP 4W BP4W Lumia 810 T Mobile 822 Verizon US Plug | eBay
    I suppose a side-benefit is no calls in the middle of the night as it charges or having a spare charged battery on the road.
    12-27-2013 10:16 AM
  19. pci2k's Avatar
    One thing I'm wondering is if the 822 is the only Lumia phone having this charging port issue, or if other models have this issue as well.
    12-27-2013 01:20 PM
  20. hopmedic's Avatar
    I tweeted @NokiaCareUS and asked for suggestions, they referred me to www.palcocellphonerepair.com where the repair estimator estimates $85 for the repair including insured return shipping. I'm not sure I'll do that.
    12-28-2013 12:20 PM
  21. willied's Avatar
    I tweeted @NokiaCareUS and asked for suggestions, they referred me to www.palcocellphonerepair.com where the repair estimator estimates $85 for the repair including insured return shipping. I'm not sure I'll do that.
    Yeah, that's a bit much. You can get a nice used 822 on eBay for not much more.
    01-01-2014 09:44 PM
  22. hopmedic's Avatar
    I found a local who would do it for $75. If I get a chance I think I'll try to find a video to see if I can do it myself. I'm not above soldering on a circuit board if the connections aren't too small.
    01-02-2014 10:13 AM
  23. Webberly's Avatar
    Does the charging port for the Lumia 810 require soldering? Mine just recently quit working and I can do some repairs, but I don't have the tools for soldering. Thanks for any help
    01-08-2014 02:35 PM
  24. hopmedic's Avatar
    I haven't taken a Lumia apart yet... Last phone I disassembled was an HTC Arrive. I tried to resolder the connections on my step-daughter's phone, but my soldering iron and my old eyes just couldn't fix connections that small.
    01-08-2014 03:20 PM
  25. xPutNameHerex's Avatar
    I have the same issue on my Lumia 822. How portable is the wireless charging stuff? I have a portable battery unit that I can plug into any microUSB device (fits in my pocket easily) that I take with me on long bus trips to charge my phone on the go, so I'd really like my solution to be something easily portable. I think I might still have warranty so I should check that as well.
    01-27-2014 09:58 PM
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