04-11-2015 02:25 PM
tools
  1. gogi93's Avatar
    gogi93
    Hello all.

    Few hours ago, I installed w10 on my lumia 925, but there was a quick error with sim entering, so I decided that I have to reinstall 8.1.
    I downloaded Windowsphone recovery tool and connect lumia to computer but then after cca.10minuts the screen went black. Now it doesnt respond to nothing, not to hard reset(button down+power button), computer doesnt recognize the device, etc.

    This is pretty f**** up, so I would really love to get some help.

    THANKS!
    04-11-2015 12:56 PM
  2. ahmad karaki's Avatar
    ahmad karaki
    Originally Posted by gogi93
    Hello all.

    Few hours ago, I installed w10 on my lumia 925, but there was a quick error with sim entering, so I decided that I have to reinstall 8.1.
    I downloaded Windowsphone recovery tool and connect lumia to computer but then after cca.10minuts the screen went black. Now it doesnt respond to nothing, not to hard reset(button down+power button), computer doesnt recognize the device, etc.

    This is pretty f**** up, so I would really love to get some help.

    THANKS!
    I think the battery is empty u should charge it cz after 10min I think the software isn't downloaded yet to reset the phone
    04-11-2015 01:00 PM
  3. agaskew's Avatar
    agaskew
    Sorry man - same here. My 925 is Bricked after trying to revert to 8.1.
    04-11-2015 01:04 PM
  4. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    Originally Posted by gogi93
    Hello all.

    Few hours ago, I installed w10 on my lumia 925, but there was a quick error with sim entering, so I decided that I have to reinstall 8.1.
    I downloaded Windowsphone recovery tool and connect lumia to computer but then after cca.10minuts the screen went black. Now it doesnt respond to nothing, not to hard reset(button down+power button), computer doesnt recognize the device, etc.

    This is pretty f**** up, so I would really love to get some help.

    THANKS!
    yes connect the phone to the charger and wait for a while. when the phone wakes up let it chrge to 50-60% and then begin your rollback process. ;) good day
    04-11-2015 01:26 PM
  5. agaskew's Avatar
    agaskew
    Its not a battery or power problem. Its stuck in an unrecoverable state. The Lumia Recovery tool says the phone is not supported (but at least this means its detecting something via USB).. The newer Windows phone Recovery tool doesnt even detect it.
    04-11-2015 01:36 PM
  7. gogi93's Avatar
    gogi93
    Originally Posted by abhishek singh21
    yes connect the phone to the charger and wait for a while. when the phone wakes up let it chrge to 50-60% and then begin your rollback process. ;) good day
    Battery is full.
    04-11-2015 01:36 PM
  8. ahmad karaki's Avatar
    ahmad karaki
    Use the Windows phone recovery tool and try troubleshooting the driver when u connected it to the PC through devices and printers
    04-11-2015 02:25 PM
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