Remote Desktop on W10Mobile won't connect to my PC

[mkenyon2]

I have set up Remote Desktop on my phone before, and I know it can connect to my Windows 10 PC. My tablet can. I checked my settings. It can talk to my PC, (I always get a 'can't trust certificate' message), but it will not accept my password.

On both my tablet and my phone I am using my Live account. I can connect on my tablet, but not the phone.

I am using a local/internal IP address (192.168.0.xxx) on both. However, I have also set up my home network to allow an external connection. Both connections work from my tablet, neither from my phone.

 

[Demian Mioc]

It won't connect if you are using mobile internet, only connects on Home network using Wi-Fi. It connects just fine on 8.1 phone, but on 10 mobile TP only trough Wi-Fi connection same as Pc and other devices. I'd recommend Team viewer as alternative, but it's not available in Windows 10 Store, it'll come after official release.

 

[mkenyon2]

It won't connect if you are using mobile internet, only connects on Home network using Wi-Fi. It connects just fine on 8.1 phone, but on 10 mobile TP only trough Wi-Fi connection same as Pc and other devices. I'd recommend Team viewer as alternative, but it's not available in Windows 10 Store, it'll come after official release.

Yes, I'm on my home WiFi, but can't connect.
What do you mean by TP in 'but on 10 mobile TP only trough Wi-Fi connection same as Pc'?

 

[Demian Mioc]

TP = technical preview, in Windows 10 mobile Technical Preview.
If you are on home Wi-Fi, go to Phone, Remote Desktop app, click add, select Desktop, under Pc name type your Pc name found in This Pc, properties, or type ipv4 address followed by a backslash and the user name you want to use. In credentials add your email address and password which logs you in your Pc, check if email and password are correct, otherwise they give error and you cannot connect . No need to go to advanced settings, leave them as default.
If that doesn't work, go to Control Panel, Network and Sharing Center, Advanced sharing settings. There are 3 categories: Private, Guest or Public and All Networks. Check your settings there, allow connection for your Connection profile. Turn everything there on, and see if that works for your phone Remote Desktop.
If your other devices work, hmm go to firewall connections and see there Remote Desktop, allow all connections for that, but be careful in case it still won't work to disable them again.