On *.107 I was doing pretty good. Everything seemed to be fine. I moved to *.1002 and its been horrible. First, I only upgraded (didn't reset or anything). I was getting random points where the phone would just simply freeze and I'd have to do a reset (just hold the power button down til it restarted). It happened a couple times so I was like, lets do a reset. So I did a factory reset, did *not* restore anything from backup. The freezes still occur and worse, after one of these freezes and restarts, I couldn't get a start screen. It just said "Loading..." indefinitely and the action center wouldn't even open. I'd scroll it down and it'd disappear before it would even fully open. Glance wouldn't work either, though I could lock and unlock the phone normally. I did a clean reboot (because the power button was responsive, as was the touch screen to slide the power down) and that did not alleviate the problem. I had to do a force reboot (hold down the power button til it restarts) and that caused it to reboot into a usable state. Is anyone else having similar issues with this build?
Also, on a separate note, what is the correct terminology for various types of rebooting and resetting. I know people say things like soft reset, hard reset ,etc. but what means what. Like, when I hold down the power button to force it to restart, is that a soft reset? If i do a factory reset, is that a hard reset? Just curious.
Edit: What's the latest firmware version for the Lumia 950XL Dual Sim US Unlocked variant? I have 01078.00027.15506.02005. If I don't have the latest, i'm wondering if that could be a cause possibly.