1. lewiedude's Avatar
    Hello all, and thank you for taking a look at my thread. I have a L640 go phone purchased directly from ATT several months ago. I have been on the Release Preview ring for the entire time of having the phone. Fast and Slow rings were too unstable for me.

    Here is my problem, the phone asked me to Restart the phone, to which I did. Then I get a BSOD of sorts with the phone, which I have never seen. The error is stated as a BitLocker description of the

    "BitLocker recovery"
    "To recover this drive, plug in the USB drive that has the BitLocker recovery key."
    "Press Enter to reboot and try again"
    "Press Esc or the Windows key for more recovery options"

    Any thoughts other than the obvious - to recover the phone via the WRTool.
    10-12-2016 10:14 AM
  2. abhishek singh21's Avatar
    the only solution to this will be reflashng the software using Windows Device Recovery Tool (W.D.R.T.).

    You could download the application here:> https://support.microsoft.com/en-in/...overy-tool-faq

    for further understanding :> Bitlocker recovery on windows 10 mobile 10586.71 - Microsoft Community
    Maurizio Troso likes this.
    10-12-2016 11:31 AM

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