04-19-2014 12:51 PM
29 12
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  1. AndrewL920's Avatar
    My Game Hub now does not shows any games in the collection. The error message is "Couldn't open that. Try again."

    I tried sot reset by Power button and volume down. Game hub still does not shows the game in the collection. Rebooting also does not work.
    Last edited by AndrewL920; 04-15-2014 at 11:41 PM.
    mat nizam likes this.
    04-15-2014 11:17 PM
  2. FAHMI BASSEM's Avatar
    My Game Hub now does not shows any games in the collection. The error message is "Couldn't open that. Try again."
    The same here
    AndrewL920 likes this.
    04-15-2014 11:20 PM
  3. milanpatel2004's Avatar
    Same here
    AndrewL920 likes this.
    04-15-2014 11:23 PM
  4. anoop s's Avatar
    same here.. it started after i updated games hub today..
    AndrewL920 likes this.
    04-15-2014 11:36 PM
  5. AndrewL920's Avatar
    The same here
    Me too
    04-16-2014 12:05 AM
  6. milanpatel2004's Avatar
    Soft reset is also not helpin
    AndrewL920 likes this.
    04-16-2014 12:25 AM
  7. AndrewL920's Avatar
    same here.. it started after i updated games hub today..
    That what happened to me.
    04-16-2014 01:12 AM
  8. mat nizam's Avatar
    Same to me...
    AndrewL920 likes this.
    04-16-2014 01:21 AM
  9. Xpider_MX's Avatar
    04-16-2014 01:29 AM
  10. AndrewL920's Avatar
    This is the latest version I am using.
    04-16-2014 01:39 AM
  11. AndrewL920's Avatar
    Same thing happened here as well, just after updating the app!! :(
    Yeah that update ruin the Game Hub
    04-16-2014 01:53 AM
  12. JasonKruys's Avatar
    I have that latest version, and my games all show still? On opening the app it says updating for about 2 secs, then all of the games appear. I have about 20 games installed.

    Sent from my Lumia 1520 using Tapatalk
    04-16-2014 01:55 AM
  13. KrisJoeEll's Avatar
    The description says 'test' so expect a fix pretty soon.
    04-16-2014 01:56 AM
  14. jargonz's Avatar
    That same problem happened to me. As soon as the Windows Phone 8.1 update completed, I checked the Games Hub and everything looked fine. Then the Games Hub got updated and all content disappeared from both the games collection and spotlight sections. In their places was the error message "Couldn't open that. Try again." When I selected "refresh" on the bottom menu, I got the error pop-up message "Can't refresh: There's a problem with the Xbox service or your connection. Try again later."

    By the way, I also noticed that the Games Hub live tile is not animating. Since the Games Hub successfully downloaded my Xbox avatar, I was expecting to see my Xbox avatar in the live tile. But instead, the tile is just showing a static image of an Xbox controller.
    04-16-2014 02:48 AM
  15. milanpatel2004's Avatar
    I have that latest version, and my games all show still? On opening the app it says updating for about 2 secs, then all of the games appear. I have about 20 games installed.

    Sent from my Lumia 1520 using Tapatalk
    04-16-2014 02:54 AM
  16. AndrewL920's Avatar
    The description says 'test' so expect a fix pretty soon.
    I hope so
    04-16-2014 03:39 AM
  17. AndrewL920's Avatar
    That same problem happened to me. As soon as the Windows Phone 8.1 update completed, I checked the Games Hub and everything looked fine. Then the Games Hub got updated and all content disappeared from both the games collection and spotlight sections. In their places was the error message "Couldn't open that. Try again." When I selected "refresh" on the bottom menu, I got the error pop-up message "Can't refresh: There's a problem with the Xbox service or your connection. Try again later."

    By the way, I also noticed that the Games Hub live tile is not animating. Since the Games Hub successfully downloaded my Xbox avatar, I was expecting to see my Xbox avatar in the live tile. But instead, the tile is just showing a static image of an Xbox controller.
    Games hub is totally garbage right now..
    04-16-2014 03:40 AM
  18. rowlie's Avatar
    Let's hope for a quick fix.
    AndrewL920 likes this.
    04-16-2014 03:51 AM
  19. aagoten's Avatar
    It's Microsofts way of making us appreciate the games cluttering up our app list.
    04-16-2014 04:02 AM
  20. zenithware's Avatar
    Same thing in Italy
    AndrewL920 likes this.
    04-16-2014 05:29 AM
  21. milanpatel2004's Avatar
    In app description if we see then supported language is only English united states , is this the reason its happening?
    04-16-2014 06:00 AM
  22. zenithware's Avatar
    the xbox website reported the malfunctioning

    Stato Xbox Live - Xbox.com
    04-16-2014 06:16 AM
  23. zenithware's Avatar
    04-16-2014 06:19 AM
  24. AndrewL920's Avatar
    the xbox website reported the malfunctioning

    Stato Xbox Live - Xbox.com
    No update yet?
    04-16-2014 04:26 PM
  25. milanpatel2004's Avatar
    Nothing yet I think... I don't even know if people at Microsoft are aware of this issue
    AndrewL920 likes this.
    04-16-2014 09:09 PM
29 12

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