1. P a u l's Avatar
    I 'upgraded' my nokia 820 developer phone to 8.1 today. I no longer have wi-fi. All it does when I try to enable it is show "can't do this right now...Try again in a little while. If the problem continues..". Well it's bricked. I can no longer use the phone.

    Note: I do not have a provider, I do not have a sim card. I have been using the 820 and wp 8 for months very productively. And now this. Seems the next step is the trash bin for it, unless someone knows how to fix this.
    05-19-2014 11:28 PM
  2. Zulfigar's Avatar
    Try a soft reset first (volume down and power button for 10 seconds), see if that works. If not, something might have gotten corrupted and it needs a hard reset (in the about area of settings), sometimes it happens. Good luck!
    05-19-2014 11:34 PM
  3. P a u l's Avatar
    Thank you. I had to do the hard reset and had to reenter all my setup info. I have wi-fi now but I lost all my data: pictures, email contacts, app data (hiking history), etc. I think this is a serious bug in the upgrade process. Have lost faith in the product going forward.
    05-20-2014 12:13 AM
  4. P a u l's Avatar
    Since I have the nokia 820 the data on my micro sd card was not lost. So I am almost whole again.
    05-25-2014 12:14 AM
  5. Howard Smith58's Avatar
    if you have Wi-Fi you can back up your data to one drive....
    09-10-2015 11:27 AM
  6. Tachibana_san's Avatar
    I have hard reset my phone 5 times and I can't still turn on Wi-Fi. Wi-Fi is my life, I also can't turn on internet sharing and Bluetooth is grayed out. Hope Microsoft will do something.
    11-19-2015 06:12 PM
  7. jwspradlen's Avatar
    I have hard reset my phone 5 times and I can't still turn on Wi-Fi. Wi-Fi is my life, I also can't turn on internet sharing and Bluetooth is grayed out. Hope Microsoft will do something.
    You may want to try device recovery and just reinstall whatever build your on.
    11-19-2015 06:15 PM
  8. Tachibana_san's Avatar
    I've tried it but my device isn't supported. I'm on WP 8.1 GDR2 and I have a Cherry Mobile Alpha Style.
    12-17-2015 11:06 PM

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