1. jay pugh1's Avatar
    I cannot see any files that are on my Lumia 521 when connected to my windows 7 professional pc. I tried to browse the phone via the pc but when opened there are no files. I watched as the needed drives were all installed successfully on the pc before trying. I can see files on the phone via the file browser that is installed on the phone.

    Any ideas?
    05-26-2015 01:04 PM
  2. -8-'s Avatar
    Do you have a SD card in your phone? If so, remove the SD card and try to connect the phone again to the pc.

    Otherwise try to reinstall the Windows Phone drivers.
    05-26-2015 01:35 PM

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