1. Sivaganesan Rajagopal's Avatar
    In "my phone" section of windowsphone.com is not showing any details of my phone. due to this i coulnot see the purchase history or any details regarding my phone in windowsphone.com.

    i signed in with microsoft account in my phone(lumia 720).

    Am able to download app in the phone app store, but am not able to see install button in windowsphone.com (it tell me to sign in with microsoft account to install). i already signed in with microsoft live id.

    please help me in this.
    07-16-2013 09:10 AM
  2. N_LaRUE's Avatar
    In "my phone" section of windowsphone.com is not showing any details of my phone. due to this i coulnot see the purchase history or any details regarding my phone in windowsphone.com.

    i signed in with microsoft account in my phone(lumia 720).

    Am able to download app in the phone app store, but am not able to see install button in windowsphone.com (it tell me to sign in with microsoft account to install). i already signed in with microsoft live id.

    please help me in this.
    Maybe contact someone on the windowsphone website? This might be an issue with them.
    07-16-2013 09:24 AM
  3. stmav's Avatar
    Is your Microsoft account and your live id two separate things?
    07-16-2013 09:26 AM
  4. Sivaganesan Rajagopal's Avatar
    My micosoft ID and Live Id are same.
    this issue came up only when i did hard rese of my phone
    Last edited by Sivaganesan Rajagopal; 07-16-2013 at 10:31 PM.
    07-16-2013 10:14 PM
  5. Sivaganesan Rajagopal's Avatar
    guys it automatically got resolved.
    Now am able to see the details and account settings in windowsphonw.com

    Thanks for the replies
    07-18-2013 01:07 AM

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