I purchased the 928 on Monday morning while at the Verizon store. Received it 10am on Wednesday and had zero issues getting it setup and since then it has been working perfectly. The real experience is that I also have a Surface Pro tablet which I purchased in March and on Thursday I received a Lenovo Thinkpad T431s with Windows 8 Pro.........So needless to say, all I have been doing is getting these devices setup and synchronized. I could not be any happier with the 928 and this is my first Windows Phone after spending the past 5-6 years with Blackberry Qwerty phones. I was for sure going to get a Blackberry Q10, but with the delays and what I have learned about Microsoft's Eco-System and Office 365, I went with the Nokia 928 and without any question, it was the right decision. This 928 is incredible. I now have one operating system to use for work and personal use. I spent over 2 months getting my 20 year old POP3 personal email account contacts/hotel/airline etc changed over to Outlook and when I made the change on Wednesday, everything linked together. The Microsoft Store is so easy to use, I keep thinking that I am missing something. When our IT Manager gets back from vacation next week, he will get our Office 365 Enterprise E3 set up and the company emails will flow into the Outlook program in Office 365. The 928 is sweet, smooth, snappy, easy to understand when you get used to Windows 8. I am now a huge Nokia fan!