Cant log on to Ruzzle after Upgrade from Lumia 900 to 928

[phippsrx]

I recently upgraded to my very sweet Lumia 928 and am loving it. The only problem I have had is that when i re-download the ruzzle app and then try to login in with facebook i receive a message "Not Logged In You are not logged in. Please login and try again.", to which I reply in my head "is this not what I am trying to do?".

Any help would be appreciated. I attached a screen shot.

 

[WanderingTraveler]

Try a clean reinstall. Or, try signing in with Facebook in any other app and see what happens.

If nothing happens, try a soft reset. Nothing else? It's quite new anyway, so...hard reset.

 

[mrcrusha829]

Same here.. lost all my progress. Started a new profile logging into Ruzzle without Facebook. Hopefully it will be fixed soon!

 

[phippsrx]

Try a clean reinstall. Or, try signing in with Facebook in any other app and see what happens.

If nothing happens, try a soft reset. Nothing else? It's quite new anyway, so...hard reset.

Thanks!! I will give it a try. Its really not that big of a deal anyway. I just started a new profile like mrcrusha829. Also just wanted to bring it up in the community in case it is a symptom of some larger issue with facebook linked games etc.

 

[phippsrx]

Same here.. lost all my progress. Started a new profile logging into Ruzzle without Facebook. Hopefully it will be fixed soon!

I hope so too! I had a few achievements that I may never be able to get again! lol

 

[phippsrx]

Same here.. lost all my progress. Started a new profile logging into Ruzzle without Facebook. Hopefully it will be fixed soon!

Actually I was just able to get back in!! Not sure why this worked but I logged OUT of my facebook app then logged into Ruzzle using facebook login and it took me to the facebook login page. Hope this works for you.

 

[mrcrusha829]

Actually I was just able to get back in!! Not sure why this worked but I logged OUT of my facebook app then logged into Ruzzle using facebook login and it took me to the facebook login page. Hope this works for you.

HOLY !@#$.!!!... this worked for me too... you are AWESOMESAUCE!!!... million thanks!