Volume control and sound issues post Black update for AT&T 920

[Sakitumi]

Well guys, from Microsoft Chat I was told that it might be a hardware issue. What do you think? We do not have any Nokia Center here in Romania, not anymore since 2 years ago. Damn it again. I hate my phone these day when the Volume is non responsive.

 

[Sakitumi]

Thank you Laura. I don not use this app but I'll uninstall the Quick Settings app which I use to kill the music.

 

[bowlinballs95]

The app seemed to be the problem for me. Uninstalled Stop the Music! and installed a new one, Stop the Music (no !), and haven't had a problem since. The app didn't give me any problems when I was on Amber but I guess something is messed up with it on Lumia Black. Happy now that I don't have to constantly restart my phone anymore!

 

[anon(8150199)]

Please do tell us which is that certain app. I'll kill it too

Damn, you're keeping the secret to yourself!

 

[MekkelRichards]

I too have this problem literally every day. Reboot is the only thing that temporarily fixes it. This needs to make front page on WPcentral!!

 

[Localhorst86]

Damn, you're keeping the secret to yourself!

Nope, I already shared it in this thread.

Sent from my Lumia 920 using Tapatalk Beta

 

[paulxxwall]

Changing from a different stop music app does not solve volume control bug!!! I've tried all and mostly YouTube videos I won't have control of volume!!

 

[freakf43]

I sell nokia windows phones in my country to make a some cash, and it amazing how many bugs and factory defects these phones have. What is the problem with MIcrosoft/Nokia? We should all complaint to Nokia and make our voice be heard about this issue.

 

[Killer BIGxyz]

I been having the same problem everyone listed here. I'm on att Lumia 1020 with black/gdr3 and developer preview. This is the only problem I have with my phone, Nokia has to do something about this

 

[Localhorst86]

Changing from a different stop music app does not solve volume control bug!!! I've tried all and mostly YouTube videos I won't have control of volume!!

Which YouTube app are you using? Maybe that has the same issue, I have no problems with myTube.

Sent from my Lumia 920 using Tapatalk Beta

 

[paulxxwall]

Which YouTube app are you using? Maybe that has the same issue, I have no problems with myTube.

Sent from my Lumia 920 using Tapatalk Beta

actually its not the app! It does it when I pull up a desktop YouTube video , music app like my metro radio or my iheart . A reset fixes for a while so

 

[Ejay Lozano]

I just noticed it this week, I did the same thing restarted it and it started working again. That's all we can do for now. Hopefully the 8.1 update fixes this bug...

 

[hermantj]

It is NOT hardware related.
My phone was doing that from day 1. I moved from France to Spain, went to a Nokia care center for another unrelated issue. They installed the spanish rom instead of the french one. Since then, never had the sound problem again. So it's not hardware related.

 

[Nimdock]

Ermmmm...

So my phone (L920) has no sound at all. But unlike most of you I already restarted about 7 times and still there's no sound. :|

I am at a loss here. I can hear sound with headphones plugged in. But if I unplug the headphones, there is no sound at all. :|


Edit: OK, I am dumb, I did not realize my phone had gotten connected to my laptop through Bluetooth so the sound was going there.

 

[princegmac]

I'm from Nigeria,I'm having the same volume issues on my Lumia 920,and it obviously started after the Lumia black update,and it is very annoying...please put this on the front page,because this problem needs to be solved quickly.

 

[Terry a1]

Same problem here. Removed "Stop the music" and still no luck.

 

[MaxPower203]

Same issue here. Only thing that helps is a complete reboot.

 

[Localhorst86]

Seems fixes in 8.1

Sent from my RM-821_eu_euro2_206 using Tapatalk

 

[TimboNJ]

Seems fixes in 8.1

Sent from my RM-821_eu_euro2_206 using Tapatalk

Not for me.

 

[Killer BIGxyz]

Seems fixes in 8.1

Sent from my RM-821_eu_euro2_206 using Tapatalk

Yup, I came to check back in. After I installed 8.1 it never happened to me again