Well so far this has been a nightmare so I really hope some of you guys/gals can help me. I need it.
My girlfriend has a Lumia 920. She dropped it the other day and unfortunately for her, it landed absolutely plum on the face and, you guessed it, smashed the screen into pieces. Made a right mess. I phoned the local Nokia Service Centre and was disappointed to find they wanted about ?120 to repair it. Another shop quoted ?105. Both these were going to do a full LCD and Digitizer replacement, and outright refused to replace just the glass alone.
We found somewhere cheaper who said they would happily change the digitizer, this is where the problems begin. They claimed to have experience working on iPhones, iPods, Samsungs, all sorts of phones and reviews were good, no reason to disbelieve them. We dropped off the phone yesterday (Tuesday) morning yet within half (in fact, by the time we were home), it was done, which felt a bit rushed.
Got the device back and there's a number of issues. For one, I think he's used a fake digitizer. The screen response is okay, but not as good as before. The Nokia logo in the top right seems, I don't know, slightly different, like fatter letters. There are visible lines where the in-glass circuitry is (Something I never saw on the old digitzer) and the light doesn't seem to get through as good. There seems to be like a dark grey-blue tint to the glass which is preventing all the light from getting through. I don't get the rainbow effect. Most weird, if you try to unlock it by pressing the power button, it takes 5 seconds before you can swipe up if that makes sense? Normally, you can just swipe up instantly, but there is absolutely no response from the screen for roughly 5.5 seconds at which point you can unlock and to be fair, the screen responds and acts normal once unlocked. Temporarily, my girlfriend has turned off the screensaver but this isn't a good solution as it'll murder her battery if she forgets to lock her phone. The screen precision isn't exactly brilliant either and there are issues with the soft buttons at the bottom.
There are other issues such as light bleed from the bottom right of the screen. Once, I restarted it and the screen wouldn't respond at all until I restarted it again. Another time, I came to the phone after it had been on charge for a few hours and it was haywire, clicking all over the place randomly without me even touching it. There is also a tiny spec of dirt underneath which isn't ideal.
I have phoned them back and he's happy to look but insists he did not use a fake screen claiming they don't exist. Now I know they do, I checked on eBay and they're widely available for very cheap.
Are there any ways to detect a fake screen? Perhaps a diagnostic tool? Or something to look out for? I know there are ways once inside the device but I'd rather not take it apart as I reckon they'll know if I've had it apart.
Alternatively, are there any software ways to fix the unlock delay issue. I think my girlfriend could live with the poor response and disappointing tint to the glass if the unlock delay wasn't there. The software is Lumia Black.
Thoughts? Opinions? Help
My girlfriend has a Lumia 920. She dropped it the other day and unfortunately for her, it landed absolutely plum on the face and, you guessed it, smashed the screen into pieces. Made a right mess. I phoned the local Nokia Service Centre and was disappointed to find they wanted about ?120 to repair it. Another shop quoted ?105. Both these were going to do a full LCD and Digitizer replacement, and outright refused to replace just the glass alone.
We found somewhere cheaper who said they would happily change the digitizer, this is where the problems begin. They claimed to have experience working on iPhones, iPods, Samsungs, all sorts of phones and reviews were good, no reason to disbelieve them. We dropped off the phone yesterday (Tuesday) morning yet within half (in fact, by the time we were home), it was done, which felt a bit rushed.
Got the device back and there's a number of issues. For one, I think he's used a fake digitizer. The screen response is okay, but not as good as before. The Nokia logo in the top right seems, I don't know, slightly different, like fatter letters. There are visible lines where the in-glass circuitry is (Something I never saw on the old digitzer) and the light doesn't seem to get through as good. There seems to be like a dark grey-blue tint to the glass which is preventing all the light from getting through. I don't get the rainbow effect. Most weird, if you try to unlock it by pressing the power button, it takes 5 seconds before you can swipe up if that makes sense? Normally, you can just swipe up instantly, but there is absolutely no response from the screen for roughly 5.5 seconds at which point you can unlock and to be fair, the screen responds and acts normal once unlocked. Temporarily, my girlfriend has turned off the screensaver but this isn't a good solution as it'll murder her battery if she forgets to lock her phone. The screen precision isn't exactly brilliant either and there are issues with the soft buttons at the bottom.
There are other issues such as light bleed from the bottom right of the screen. Once, I restarted it and the screen wouldn't respond at all until I restarted it again. Another time, I came to the phone after it had been on charge for a few hours and it was haywire, clicking all over the place randomly without me even touching it. There is also a tiny spec of dirt underneath which isn't ideal.
I have phoned them back and he's happy to look but insists he did not use a fake screen claiming they don't exist. Now I know they do, I checked on eBay and they're widely available for very cheap.
Are there any ways to detect a fake screen? Perhaps a diagnostic tool? Or something to look out for? I know there are ways once inside the device but I'd rather not take it apart as I reckon they'll know if I've had it apart.
Alternatively, are there any software ways to fix the unlock delay issue. I think my girlfriend could live with the poor response and disappointing tint to the glass if the unlock delay wasn't there. The software is Lumia Black.
Thoughts? Opinions? Help
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