Lumia Cyan dissapered after Dev Preview

[Danny King]

Hi all,

Sorry if this is covered elsewhere, I have searched high and low....

I got a new Lumia 930 last night, to upgrade my 820 which was on the 8.1 Update preview with Lumia Black.

The first thing I did was install the developer preview, and upgrade my new phone to the latest version of 8.1 Update. I then did a reset of the phone so I could restore the backup from my 820.

Since doing this, Lumia firmware is missing completely. I have none of the usual features or options of any of the Lumia firmware!!!!

Is there a way of restoring this so I can get Cyan back?

Thanks

 

[JithinPrasad]

Hi all,

Sorry if this is covered elsewhere, I have searched high and low....

I got a new Lumia 930 last night, to upgrade my 820 which was on the 8.1 Update preview with Lumia Black.

The first thing I did was install the developer preview, and upgrade my new phone to the latest version of 8.1 Update. I then did a reset of the phone so I could restore the backup from my 820.

Since doing this, Lumia firmware is missing completely. I have none of the usual features or options of any of the Lumia firmware!!!!

Is there a way of restoring this so I can get Cyan back?

Thanks

It is there.. Update your System Apps..
What is your Firmware Version No.?

 

[Danny King]

So on the about screen we have
OS Version 8.10.14157.200
Firmware revision: 02061.00066..14252.51002

Edit: how do I update system apps? I can't find it in the store / my apps anywhere.

 

[Rhoyz]

So on the about screen we have
OS Version 8.10.14157.200
Firmware revision: 02061.00066..14252.51002

Edit: how do I update system apps? I can't find it in the store / my apps anywhere.

Download sys app pusher (see link) to download some Nokia system apps.

http://www.windowsphone.com/s?appid=19d44d9e-f18e-4df1-9bce-36335242ed2e

 

[JithinPrasad]

So on the about screen we have
OS Version 8.10.14157.200
Firmware revision: 02061.00066..14252.51002

Edit: how do I update system apps? I can't find it in the store / my apps anywhere.

No need of Sys App Pusher
Goto Store - Settings - Check for Updates
It will check for updates for both System Apps & Regular Apps..

You are querying about 930, isn't it?
Lumia 930 is already shipped with Cyan, that is the default OS in 930 is WP8.1/Cyan
The Global Firmware version nofor 930 is 02061.00066.14252.5100X
So don't worry u are on Cyan.. Just update the System Apps & Check extras+info.. It will display Lumia Cyan

 

[Danny King]

That seems to have worked a treat. It seems the apps weren't installed for some reason.

Thanks both!