@theefman : Thank you, I think that worked. I was in a different area today and my connection dropped from lte to h+ for the first time ever. You are a savior! I will have to see how it is at work but I am guessing that there will be similar performance. Also I had a phone call and it was on h+ in said area.
Edit: I'm at work and unfortunately, I see edge still, even though I see H+ in other areas. Hmm, I will have to make a decision because this seems like an area thing exclusively. Area meaning just my work area at that,
which is hard especially if you will possibly be leaving one job to another at some point and most people call when you are at work.
I thank you all for your help, but I will be returning it. I didn't expect that the coverage would not as ideal for me (T-mobile quirk, lol) but I haven't had this issue on any of my devices I have used on T-mobile at work.