1. msweig's Avatar
    My Lumia 920 is having some odd things occurring. The most common is Cortana is randomly opening and listening, particularly when I lay it down or put it in my pocket (it is possible that maybe I'm accidentally holding down the search button when moving the phone, but I never had this problem before). Also, I'm getting random times where IE will freeze up, or when I tap back in IE it will go back two pages, or I'll try scrolling but it is like it cannot read my finger. I've also had a few times where I'll open the lock screen and find a random app running. Of the above the Cortana thing and IE stuff is by far the most common. Any ideas what would be the cause, and how to fix it?

    My first thought was software issue. So I did a hard reset, and reinstalled everything (not from a backup). I've actually done this twice, but the problem is still there. This leads me to think there are two possibilities 1) there is an issue with the OS being installed when resetting the phone. 2) I've got some hardware issue (screen/touch?).

    Any ideas? Would trying to reset the phone with the recovery tool be any different than just doing the built in reset via. settings?

    Mark
    06-25-2015 11:44 PM
  2. jefbeard911's Avatar
    My Lumia 920 is having some odd things occurring. The most common is Cortana is randomly opening and listening, particularly when I lay it down or put it in my pocket (it is possible that maybe I'm accidentally holding down the search button when moving the phone, but I never had this problem before). Also, I'm getting random times where IE will freeze up, or when I tap back in IE it will go back two pages, or I'll try scrolling but it is like it cannot read my finger. I've also had a few times where I'll open the lock screen and find a random app running. Of the above the Cortana thing and IE stuff is by far the most common. Any ideas what would be the cause, and how to fix it?

    My first thought was software issue. So I did a hard reset, and reinstalled everything (not from a backup). I've actually done this twice, but the problem is still there. This leads me to think there are two possibilities 1) there is an issue with the OS being installed when resetting the phone. 2) I've got some hardware issue (screen/touch?).

    Any ideas? Would trying to reset the phone with the recovery tool be any different than just doing the built in reset via. settings?

    Mark
    Solved yet?

    If not, what Firmware and OS version are you using?

    Posted via the Windows Central App for Android
    07-11-2015 07:10 AM
  3. msweig's Avatar
    Alas, not yet.
    OS: 8.10.14219.341
    Firmware: 3051:50009:1425:2001
    07-18-2015 09:55 AM

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