1. Windows Central Question's Avatar
    HI guys, any help would be greatly appreciated.

    I have a permanent problem with the Windows Phone Store. Every time I try to purchase an item I get error code 805a01f4, which is supposed to be an temporary error for when the store is down.

    I have deleted my MasterCard from both my wallet and online with my MSFT account payment info, and re-added it. To no avail.

    Anyone knows what the trick is?

    Using:
    Windows Phone 8.1
    Lumia 535
    South African Windows Phone Store
    07-10-2015 10:01 AM
  2. Harrie-S's Avatar
    You use the south African store but when you made your MS account you also have as region South Africa?
    So do the regions/countries of your MS account and your phone match?
    07-10-2015 10:22 AM
  3. Adolf Kleinhans's Avatar
    regions/countries of your MS account and your phone match?
    So I checked and both where set to South Africa. I did however go further and set both to USA as I know sometime in the past I did have it set as such for Cortana.

    I forgot to mention that I receive the error when trying to make an in-app purchase inside 6tag to remove the ads.

    So to answer. Yes, MS acount and phone regions do match, but on neither RSA or USA does it work
    07-10-2015 11:27 AM
  4. rudyhuyn's Avatar
    Hi Adolf!

    Did you try these steps : https://support.microsoft.com/en-ca/...?wa=wsignin1.0 ?
    07-10-2015 07:48 PM
  5. Adolf Kleinhans's Avatar
    Did you try these steps
    Just made sure of everything as set out in that article. To further test I went ahead and bought TubeCast Pro, without a hitch, directly from the store using paypal.

    It then seems that the problem might be with 6tag, as normal purchase worked 100%.
    07-10-2015 11:14 PM

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