1. Thirisangu Ramanathan's Avatar

    My phone got message as "An important update is ready to be downloaded - Update fixes critical issue that may cause your device to peridically reboot... " on last week. I selected 'Download now'.

    There is no progress in update process,still showing the same message ''Downloading Updates...".
    I did both soft and hard restart. But no use.

    In additional, my phone "Automatically restart every 3-4 hours" .,

    Kindly help me to sort out this issue.,

    Modal: MS Lumia 535
    OS Version : 8.10.14234.375

    Thanks in advance
    07-23-2015 06:55 AM
  2. vipme's Avatar
    Connect phone to PC, and use Windows Phone Recovery Tool. It will install updates and fix your problems


    How can I recover/reset/restore my phone software? - Microsoft - USA
    07-23-2015 12:10 PM

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