1. Sarah Williamson1's Avatar
    It has been draining away quite quickly for some time now and I don't know why. I have researched online and I know about 'thirsty' apps but the only ones I have installed are the only ones I have ever used and I never had an issue with battery drain before. Phine is approx 5 months old bought brand new.

    Today, for example, I unplugged it from its charge about 5 minutes before I left home, never used it in that 5 minutes and when I looked at it, the battery was on 97%.

    I am at a loss as to what it might be. I have even done a 'factory reset' on it and that still didn't help.

    Any ideas lovely people?
    11-12-2015 05:19 AM
  2. Ed Boland's Avatar
    First, which OS do you have running? Windows Phone 8.1, or the Windows 10 mobile insider preview?
    11-12-2015 06:38 AM
  3. vertigo_x's Avatar
    Try doing a soft reset immediately after pulling it off the charger (hold power + volume down until screen goes black and vibrates). My 830 has had power drain after I take it off the charger, and after a soft reset it immediately drops ~5%. After that, power drains as normal, though.

    Give it a try and let us know how it goes!
    11-12-2015 06:54 AM
  4. Steve Thackery's Avatar
    It could also be that the battery is knackered. Plenty of people with 1520s have had to change their batteries. Looks like we're lucky if we get a couple of years out of a phone battery, these days.
    11-12-2015 05:36 PM
  5. Sarah Williamson1's Avatar
    I tried turning it off and on again after I took it off the charge. Did this 3 times. First time it dropped to 98%. Then 97% and then 96%. It never uaed to do this when I forst got it so that is what originally made me try a hard reset but it didn't seem to help.

    It is running Lumia Denim. Windows 8.1, I think. There are no updates to anything at the moment, I just looked in the settings panel.

    I don't want to update my phone to windows 10 in case that knackers it altogether. I don't have another 3000dk+ for a replacement.
    11-14-2015 02:39 AM
  6. Sarah Williamson1's Avatar
    I don't believe it is draining away as normal. All I have done is reply here and it is down to 93% (from 96%) already. 3% on replying here. Really?!
    11-14-2015 02:42 AM
  7. Tom Snyder's Avatar
    Have you ever checked your Battery Saver App and slid it over to Usage part to see which apps are drain your battery?
    11-15-2015 05:02 PM

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