1. Windows Central Question's Avatar
    WhatsApp was working absolutely fine just an hour ago, suddenly it stopped receiving any messages nor I am able to send any. Internet connection is absolutely fine. I tried to reboot the phone and also reinstall whatsapp many times, but no use. Even using mobile data, messages are not sent. After typing the message and pressing send button, nothing happens, that message doesn't appear in the conversation at all... Someone please help me..

    Model : Microsoft Lumia 640 XL
    WhatsApp version : 2.12.276
    02-22-2016 09:31 AM
  2. pankaj981's Avatar
    This looks like a software bug. I would suggest doing this:

    1) backup you messages using the WhatsApp backup feature
    2) uninstall WhatsApp
    3) restart phone
    4) clean temporary files using storage sense
    5) reinstall WhatsApp and restore from backup
  3. pankaj981's Avatar
    This looks like a software bug. I would suggest doing this:

    1) backup you messages using the WhatsApp backup feature
    2) uninstall WhatsApp
    3) restart phone
    4) clean temporary files using storage sense
    5) reinstall WhatsApp and restore from backup
    02-22-2016 09:52 AM
  4. belicoff's Avatar
    Did as you instructed, but the problem is still not solved.
    02-22-2016 10:25 AM
  5. pankaj981's Avatar
    Well that's unfortunate. I really cannot think anything outside of treating it as a software bug.
    02-22-2016 05:15 PM

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