1. AnirbanGhosh's Avatar
    I am facing a problem in my Lumia 640xl. It's a 5 months old phone. But sometimes I'm watching my phone's pixels are broken. But its disappearing after a restart. It's happed 3 times till now. Seeking for help.
    04-05-2016 11:32 AM
  2. Derausgewanderte's Avatar
    Explain "pixels are broken" in more detail. Do the pixels appear dead? are these lines or do they appear spotty here and there? Have you tried a soft reset (power, vol down until vibration and reboot)? If that doesn't help the next step is to try a hard reset and possible a hard reset without restore from backup. If the problem still occurs you should explore your warranty situation. If it is still under warranty contact MS or store where you bought it. If it is out of warranty there are a few posts in this form where folks have replaced their displays.

    good luck
    04-07-2016 06:46 AM
  3. AnirbanGhosh's Avatar
    After a hard reset the problem is completely gone automatically. So what was that ? Is it happens sometimes?
    Derausgewanderte likes this.
    05-31-2016 12:35 AM
  4. Derausgewanderte's Avatar
    could have been a corrupted driver or registry entry. Glad it helped.
    Don't forget to click/tap the thanks button. Makes happy people ;)
    05-31-2016 06:11 PM

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