Originally Posted by
David Shields1 Just bought new 950XL. Email, Text Messaging all work find but no alerts when new email, messages arrive. Notification centre doesn't update. Outlook icon doesn't updated to show how many unread emails there are. On my previous Windows 8.1 phone, this all worked fine but using Windows 10 on new 950XL, doesn't. Have viewed tons of forums, communications and after following recommendations, advice, all to no avail. Is there a limitation to Windows 10 which is preventing notifcation centre being updated and Outlook icon showing number of unread email?
1. Check that outlook mail is allowed in the background
2. Check in the action center settings that notifications for outlook are enabled.
Settings➡ System➡ Notifications and Actions➡ Outlook Mail and Calender
3. Check in the email app that notifications are enabled
Outlook Mail➡ Settings➡ Notifications. Then toggle "show notifications in the action centre". Check "Show notification banner" and Play a sound