HTC One M8 Windows Phone reset factory settings

[Krisna Directo]

Why can't I access my Music library purchased from Microsoft store with this device anymore after I perform this? Please help.. I have tons of songs and they should automatically be downloaded to my device just by signing in to my Microsoft account. Where are my songs? Somebody help me please?
:unhappysweat:

 

[charlatan1978]

Hi, if you have done a hard reset then the songs will be wiped.
I would imagine you could re-download the songs from the store though.