but to pretend that Microsoft has not even invested as much as Sony is completely ridiculous and backed by nothing more than whatever assumptions you need to bolster your irrational thought.
Ridiculous? It's looking at number of games. Look at the number of exclusives, console exclusives and games in general that they are making and announcing.
It's been what? More than 32 months since they last announced a non-Forza AAA console exclusive?
E3 2016
State of Decay 2 (indie game that could well end up on steam)
Gamescom 2016
Nothing
E3 3017
Next Ori (indie game that could well end up on steam)
Super lucky's tale (indie game that could well end up on steam)
So tell me. Are you satisfied with the those numbers?
All that while closing down studios, cancelling major games and killing tech like kinect. Look at the competition. The difference is quite obvious.
Not really that ridiculous or based on assumptions.
"Now, imagine we're talking about a business. Look up terms like profits, ROI (return of investment) and shareholders. Study the very basics of business."
Oh but I know those things. MS knows it too. For me, it looks like Shareholders or investors are their priority, not gamers or gaming.
Like I said how do you expect a product to succeed if you don't support it? Why do products fail? Don't they have some sort responsability?
I've given the kinect example. Shouldn't they be at fault for that failure?
I see that you are fully into the MS ecosystem. Can I assume that you're a fan of MS or that you're loyal to MS/XB?
My whole point is that we aren't being irrational. We are looking at it from a consumer's point of view.
There is a simple comparison.
1) The show isn't on XB1. He wants to play The show so he will go to the platform that has it.
2) One console clearly has more exclusives, console exclusives or upcoming exclusives/console exclusives. Both AAA, indies or more diverse library. So it's not irrational to prefer a console that has more games if games is actually a priority.
3) If the guy thinks MS just keeps failing with the services or products than that's his opinion. There is ALWAYS a reason why something fails. If MS don't make money and record loss then MS should have some fault in it. If someone isn't happy with strategy, policies, repeated failures, repeated failed promises by a company then it's not irrational to look elsewhere.
I think it's actually rational to move away from a product/brand that disappoints you or that doesn't fullfil your needs.
I would say it's arctually irrational to be attached to a brand/company no matter what. To support and defend them no matter what.
Why I say it's a problem to the industry is that if someone will just blindly follow/support a company and defend them for their failures will not help that company. Criticism is actually good to improve. If people keeps praising them, they'll just continue making mistakes...